At a Glance
- Tasks: Be the friendly voice for customers seeking travel insurance and handle inquiries with professionalism.
- Company: Join IMG, a leading global medical insurance provider dedicated to customer care.
- Benefits: Enjoy flexible hybrid working, 22 days holiday plus bank holidays, and surprise perks.
- Other info: This role offers a pathway to career development and internal promotions.
- Why this job: Thrive in a supportive environment that promotes growth and values your contributions.
- Qualifications: Excellent communication skills and attention to detail; call centre experience is a bonus.
The predicted salary is between 23500 - 24000 £ per year.
Fully Remote / Hybrid | 37.5 hours per week
Monday to FridaySalary: £25,000 – £29,000
We’re excited to welcome a Sales Support Administrator to our team at IMG—one of the world’s leading international medical insurance providers. This is a Permanent, full-time opportunity (37.5 hours/week) based out of our Cardiff office, with hybrid working options available. Earning a competitive salary between £25,000.00 and £29,000.00
Job Summary
To provide sales and administrative support to the IPMI Regional Sales Managers and Retention Manager, ensuring timely and accurate processing of quotations, renewals, and broker onboarding activities.
Duties & Responsibilities
- Input quotation data into the relevant systems.
- Manage the diary system to ensure quotation turnaround times (TATs) are met.
- Monitor and manage the IPMI Sales inbox.
- Distribute renewal terms directly to clients or through brokers.
- Support Regional Sales Managers with sales campaigns and related activities.
- Facilitate the Terms of Business Agreement (TOBA) process.
Qualifications
- Sales and customer-focused mindset with strong commercial awareness.
- Proficient in Microsoft Excel and other business systems.
- Strong verbal and written communication skills in English.
- Excellent planning, organizational, and time-management skills.
- Analytical with strong attention to detail and quality.
- Adaptable and self-motivated, able to work independently and meet tight deadlines.
- Strong team player with the ability to collaborate across multiple stakeholders.
What We Offer
- Fully remote working (with hybrid options available)
- Structured training and ongoing development
- A collaborative, inclusive, and supportive team environment
- The opportunity to build a career within international healthcare and insurance
- Bupa dental cover
- Health Shield cash plan (optical, everyday healthcare and more)
- Comprehensive travel insurance
- Royal London pension scheme
- Death in service benefit
- Paid volunteer days
- 22 days annual leave plus 9 bank holidays (increasing to 30 days, pro rata)
- Your birthday off
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Sales Support Administrator in Cardiff employer: IMG (International Medical Group)
IMG is an exceptional employer that prioritises employee development and well-being, offering a dynamic work culture where innovation and collaboration thrive. As a Health Claims Team Leader, you will benefit from comprehensive training programs, opportunities for career advancement, and a supportive environment that values your contributions. Located in a vibrant area, IMG provides a unique chance to make a meaningful impact while enjoying a balanced work-life experience.
Contact Details:
IMG (International Medical Group) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Cardiff
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Administrator at IMG (International Medical Group), presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including IMG (International Medical Group). Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Administrator in Cardiff
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for IMG (International Medical Group):When writing your cover letter, make sure to tailor your message specifically for IMG (International Medical Group). Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at IMG (International Medical Group)
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show IMG (International Medical Group) that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show IMG (International Medical Group) that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with IMG (International Medical Group)’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
