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- Tasks: Lead a team to create unforgettable visitor experiences at a world-class attraction.
- Company: Join a leading operator at the iconic Battersea Power Station.
- Benefits: Flexible scheduling, competitive pay, and a vibrant work environment.
- Why this job: Be part of an exciting team that shapes memorable moments for visitors.
- Qualifications: Strong customer service skills and previous management experience required.
- Other info: Evening and weekend shifts needed; perfect for those seeking dynamic work.
The predicted salary is between 36000 - 60000 £ per year.
A leading visitor attraction operator is seeking a Duty Manager for The Chimney Lift at Battersea Power Station. This role involves delivering an exceptional visitor experience while leading the guest experience team.
Responsibilities include:
- Managing daily operations
- Ensuring safety and service standards
- Fostering a positive team culture
Applicants should possess strong customer service skills and previous management experience in similar settings. The position requires flexibility in scheduling, including evening and weekend shifts.
Duty Manager – World‐Class Visitor Experience in London employer: IMG Events
Contact Detail:
IMG Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager – World‐Class Visitor Experience in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at visitor attractions. A friendly chat can lead to insider info about job openings and even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for delivering exceptional visitor experiences shine through. Share stories that highlight your customer service skills and management experience.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires evening and weekend shifts, make sure to express your willingness to work varied hours. It shows you're committed to the team and the visitor experience.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our platform. It helps us keep track of candidates and gives you a better chance to stand out in the crowd.
We think you need these skills to ace Duty Manager – World‐Class Visitor Experience in London
Some tips for your application 🫡
Show Your Passion for Visitor Experience: When writing your application, let us see your enthusiasm for creating memorable experiences for visitors. Share any relevant stories or examples that highlight your commitment to exceptional service.
Highlight Your Management Skills: Make sure to showcase your previous management experience. We want to know how you've led teams in the past and what strategies you used to foster a positive culture among your staff.
Be Clear About Your Flexibility: Since the role requires flexibility with scheduling, be upfront about your availability. Mention any experience you have working evenings or weekends, as this will show us you're ready for the demands of the job.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at IMG Events
✨Know the Attraction Inside Out
Before your interview, make sure you research The Chimney Lift and Battersea Power Station thoroughly. Understand its history, key features, and what makes it a world-class visitor attraction. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your previous management experiences. Think of specific examples where you've successfully managed a team, resolved conflicts, or improved service standards. Highlighting these experiences will demonstrate your capability to foster a positive team culture.
✨Emphasise Customer Service Excellence
This role is all about delivering an exceptional visitor experience. Be ready to share stories that showcase your strong customer service skills. Discuss how you've gone above and beyond for guests in the past, and how you plan to maintain high service standards at The Chimney Lift.
✨Flexibility is Key
Since the position requires flexibility with scheduling, be honest about your availability during the interview. If you're open to evening and weekend shifts, make sure to mention this. It shows your commitment to the role and willingness to meet the needs of the operation.
