Account Manager in Sutton

Account Manager

Background and Role

IMCD UK is based in Sutton,Surrey, and employs over >250 people. Representingmajor producers, IMCD salespeople are market focused technical experts whooffer solutions for customers’ problems utilising the comprehensive andcomplementary product portfolio. Through its people, their expertise, and thecreation of open and lasting partnerships, IMCD is able to analyse markettrends and provide advice on formulation, production process and application,thus generating unrivalled growth for our principal partners.

The company is strongly committed to delivercustomer added value and new product development. The company has asophisticated business approach and aims to establish a market leadershipposition. The culture is entrepreneurial and pioneering. Increased responsibilities– based on merit – are highly likely in this rapidly-evolving organization.

The purpose of the role is to help develop and grow existing business withinthe UK Medical Convertor Industry Managinga wide range of product lines, project development and new opportunities forboth key and new customers alike; you will be working closelywith both International Market Managers and local product managers within theIMCD Advanced Materials Group Network.

Your responsibilities at IMCD:

• To develop a strategy in line with budget expectations
• To establish and develop commercial and technical activity with UK medical moulders
• Identifying and canvassing new Customer and Principal targets
• Forge and maintain strong relationships with key stakeholders in the industry, including design and innovation houses, OEMs, medical moulders. internal IMCD UK and Group teams and suppliers.
• Developing and managing a comprehensive product portfolio for existing and new product lines
• Working alongside European Affiliates to realise group strategy
• To handle product enquiries and business opportunities, and to contact customers directly
• To monitor relevant sales to ensure that the correct level of profitability is maintained
• To ensure that all price increases are implemented on time, and in accordance with our processes
• To seek and follow through new business opportunities at accounts, and prioritise these accordingly
• To fully update CRM and pipeline platforms ensuring digital optimisation.
• To support existing activity at design houses.
• Attend industry conferences, trade shows, and networking events to promote the company and gather market intelligence.
• Any other ad hoc tasks as required
• Driving licence is essential.

Ideal Candidate:

• Have a strong technical and commercial background, ideally gained through experience within the UK Convertor Market
• Previous experience within medical sector is desirable.
• Be academically qualified with a degree in polymer chemistry or related subject or minimum of 5 years relevant experience
• Have proven Sales Skills: Understanding and navigating customer needs, offering added value selling to all stakeholders at all levels.
• Communication Skills: Excellent verbal and written communication skills are essential for success of this role.
• Negotiation Skills: effective communication, problem-solving, assertiveness, flexibility, preparation, and a win-win mindset to achieve mutually beneficial outcomes
• Networking: Building and maintaining relationships with partners, clients, and industry stakeholders
• Strategic Thinking: Ability to develop long-term strategies for revenue growth
• Be self-motivated, disciplined, and comfortable working from home, expected travel commitment 40-60%.
• Market Innovation: Understanding current market and customer needs, identifying new business opportunities, and predicting future market trends. Be ahead of the curve.
• Regulatory: Understand regulatory needs relating to product application, polymer, supply chain for both current and future implications.

Other information

• Nearly 3,700 staff globally, 200 in the UK
• Homebased with national travel
• Standard working hours, 37.5 hours per week, Monday-Friday.
• 25 days holiday + great benefits