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- Tasks: Support individuals with mental health needs in daily activities and promote their independence.
- Company: Health Now is a compassionate care provider dedicated to empowering individuals with complex needs.
- Benefits: Flexible working hours, comprehensive training, and recognition awards for outstanding contributions.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic team environment.
- Qualifications: Minimum 2 years' experience in a similar role; NVQ in Health & Social Care preferred.
- Other info: Join us in our mission to provide compassionate care and support for mental health recovery.
The predicted salary is between 24000 - 36000 £ per year.
Complex Care Support Worker – North East Lincolnshire
Join to apply for the Complex Care Support Worker – North East Lincolnshire role at IMC
Complex Care Support Worker – North East Lincolnshire
1 day ago Be among the first 25 applicants
Join to apply for the Complex Care Support Worker – North East Lincolnshire role at IMC
This range is provided by IMC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Description
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Support Worker
Location: North East Lincolnshire
Contracted hours: Full Time and Part Time Hours Available
Salary: DOE
Reports to: Head of Complex Care
Working with: Clinical Lead for Complex Care, RMNs, Senior Management Team, Operations Manager, Business Development Manager, Healthcare providers
Health Now is a trusted and compassionate care provider specialising in offering dedicated support to young people and adults with complex needs, including mental health challenges and learning disabilities. Our mission is to empower individuals to lead fulfilling lives and promote their independence within their communities.
What You Will Do
You will provide outstanding care and support to individuals with mental health conditions under CQC regulated activities in England. This will involve supporting these individuals with daily activities, promoting independence and supporting their overall well-being.
What Are You Responsible For
- Supporting patients with everyday tasks such as personal hygiene, meal preparation and household chores
- Prompting and supporting patients to take their medications as prescribed and monitor for any side effects or issues
- Monitoring patients’ physical and mental health, noting any changes in behaviour or symptoms
- Provide a listening ear, offer encouragement and help patients manager their emotions
- Encourage and facilitate participation in social activities, helping patients to build and maintain relationships
- Teach and support patients in developing skills for independent living
- Work with patients to follow individualised care plans developed by healthcare professionals, ensuring that the care plan goals are being met
- Maintain accurate and up-to-date records of patient interactions, progress and any incidents or changes in condition
- Communicate regularly with healthcare professionals, providing updates on patients progress and any concerns or change that need attention
- Respond to crisis, providing immediate support and intervention to ensure the safety and well-being of patients
- Help develop and implement safety plans for patients at risk of self-harm or experiencing severe mental health episodes
- Advocate for patients’ rights and needs within the healthcare system and in the community
- Empower patients to make decisions about their own care and to express their needs and preferences
- Work closely with a team of healthcare professionals, including nurses, social works and therapists to provide co-ordinated care
- Engage with patients’ families or caregivers, providing support and education to help them understand and assist in the care process
What People See In You
- A team player who is supportive, reliable and trustworthy
- Strong interpersonal and communication skills
- Compassionate, empathetic and have a person-centred approach to care
- Someone who is flexible and able to adapt within an evolving environment
- Self-motivated and proactive
- Excellent organisational and time management abilities
You Will Have Experience Of
- Minimum of 2 years’ experience within a similar role
- Health & Social Care
- NVQ or willingness to work towards NVQ
Development Opportunities
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can, and that includes:
- Comprehensive learning and development opportunities so we can invest in your future, with a blended approach of self-led learning, experiential learning or more formal learning opportunities
- Flexible working solutions to support your work-life balance
- Recognition awards to recognise colleagues’ inspirational work and dedication
- Mandatory and bespoke training opportunities
How To Apply
We encourage you to apply. To submit your application, please apply with identified recruitment consultant through CV submission and complete an application form.
Join our team and be a part of our mission to provide compassionate care and support to individuals in their journey towards mental health recovery. Apply now and make a lasting difference in the lives of those we serve.
Safer Recruitment
Health Now is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:
A criminal background check through the Disclosure and Barring Service in England following conditional offer acceptance.
Documentary evidence to confirm your identity, current address, and the right to work in the UK.
Health Declaration to ensure that you are medically suitable for the role you have been offered.
References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. These checks will be carried out and completed prior offering a date to start employment
Statutory and mandatory training: It is the responsibility of the individual employee to ensure that all required statutory and mandatory training is undertaken as necessary. Safeguarding children and vulnerable adults: This is a regulated position and the post holder will be subject to an enhanced Disclosure & Barring Service check upon appointment. We are committed to safeguarding children, young people and vulnerable adults within our care.
Diversity: We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams
Health Now encourages applications from individuals of all identities. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated their opinion valued.
Information security: Under the provisions of the Data Protection Act, it is the responsibility of each member of staff to ensure that all personal data relating to patients and members of staff, whether held in manual or electronic format, is kept secure at all times.
Health and safety: It is the responsibility of all employees to work together to achieve a safe environment, and to take reasonable care of themselves and others. Of particular importance is reporting all potential risks, incidents and complaints.
Performance appraisal and development: Health Now is committed to providing a high-quality service through the effective management and development of its employees. All employees should be dedicated to providing a quality service and Performance Appraisal is of assistance to both employees and managers in allowing comparison between the standards achieved with the standards expected. Appropriate measures can be agreed, and any deficiencies rectified through identification and delivery of personal development needs
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Complex Care Support Worker - North East Lincolnshire employer: IMC
Contact Detail:
IMC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Support Worker - North East Lincolnshire
✨Tip Number 1
Familiarise yourself with the specific needs of individuals with complex care requirements. Understanding mental health conditions and learning disabilities will help you connect better with potential employers and demonstrate your commitment to providing quality care.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those who work in complex care. Attend local events or join online forums to build relationships and gain insights that could give you an edge during interviews.
✨Tip Number 3
Prepare for situational interview questions by thinking about how you would handle various scenarios involving patient care. This will showcase your problem-solving skills and ability to remain calm under pressure.
✨Tip Number 4
Research Health Now and their approach to care. Being knowledgeable about their mission and values will allow you to tailor your responses during the interview, showing that you are genuinely interested in being part of their team.
We think you need these skills to ace Complex Care Support Worker - North East Lincolnshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care support, particularly with mental health and learning disabilities. Use specific examples that demonstrate your skills and how they align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals with complex needs. Mention your understanding of the role and how your personal qualities, such as empathy and reliability, make you a great fit for the team.
Highlight Relevant Qualifications: If you have an NVQ in Health & Social Care or similar qualifications, be sure to mention them prominently. If you're working towards one, include that information as well to show your commitment to professional development.
Showcase Your Soft Skills: In your application, emphasise your interpersonal skills, adaptability, and ability to work as part of a team. These are crucial for a Complex Care Support Worker, so provide examples of how you've demonstrated these traits in previous roles.
How to prepare for a job interview at IMC
✨Show Your Compassion
As a Complex Care Support Worker, empathy is key. Be prepared to share examples of how you've supported individuals with mental health challenges or learning disabilities in the past. Highlight your compassionate approach and how it has positively impacted those you’ve worked with.
✨Demonstrate Teamwork Skills
This role involves working closely with healthcare professionals. During the interview, discuss your experience collaborating with others in a team setting. Share specific instances where your teamwork led to improved patient outcomes or enhanced care delivery.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle crises. Think about potential situations you might face in this role and how you would respond. This will show your readiness to tackle the challenges of the job.
✨Know the Company’s Values
Research Health Now and understand their mission and values. Be ready to discuss how your personal values align with theirs, especially regarding patient advocacy and promoting independence. This shows your genuine interest in the role and the organisation.
