At a Glance
- Tasks: Act as a trusted advisor, designing tailored solutions and addressing technical challenges for clients.
- Company: Join iManage, an innovative SaaS company dedicated to making knowledge work.
- Benefits: Enjoy flexible working hours, competitive salary, wellness days, and access to LinkedIn Learning.
- Other info: Collaborate in a vibrant workspace with free snacks, gaming areas, and regular social events.
- Why this job: Make a real impact by solving complex challenges with cutting-edge technology in a supportive environment.
- Qualifications: 5+ years in technical pre-sales, strong solution design skills, and a customer-centric mindset.
The predicted salary is between 36000 - 60000 £ per year.
We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.
Being a Senior Solutions Engineer at iManage means you will act as a trusted advisor to clients and prospects, leveraging your in-depth knowledge of the iManage platform to design tailored solutions, address technical challenges, and drive successful sales engagements. You will have the opportunity to collaborate closely with Sales, Product Management, and Implementation teams to ensure seamless handoffs and alignments throughout the Sales Cycle. With a customer-centric mindset, you will use your ability to devise creative solutions that address client challenges and deliver exceptional value.
As a Senior Solutions Engineer in the pre‑sale process, you will use your expertise in solution architecture, design, and cloud technologies to provide expert guidance on topics ranging from APIs and integration to AI and machine learning fundamentals.
Responsibilities:
- Acting as the technical lead in the pre‑sales process, providing expert guidance on iManage solutions to clients and prospects.
- Conducting in‑depth discovery sessions to understand client requirements and propose solutions aligned with their business objectives.
- Designing and delivering tailored product demonstrations, proofs of concept, and workshops to showcase the capabilities of the iManage platform.
- Identifying and addressing technical gaps or challenges, proactively offering innovative solutions to enhance client outcomes.
- Developing and maintaining strong relationships with key stakeholders at all levels, establishing trust and credibility.
- Staying current with iManage product updates, industry trends, and competitive offerings to ensure relevance in client engagements.
- Creating technical documentation, solution diagrams, and proposals as needed to support sales efforts.
- Mentoring less experienced pre‑sales team members, sharing knowledge and best practices to elevate team performance.
- Responding to client RFIP/Infosec's Developing Demo Environments and maintenance ensuring pre‑sales have the best platform to showcase our capabilities.
Qualifications:
- 5+ years of experience in a technical pre‑sales or similar role, preferably within the legal tech.
- A strong technical background with experience in solution design, integrations, and cloud platforms.
- Knowledge of APIs, data migration, and/or basic scripting (PowerShell, Python).
- Proven ability to work cross‑functionally with Sales, product and delivery teams.
- A customer‑centric mindset, with a focus on understanding and exceeding client expectations.
- Experience in identifying gaps in client requirements or processes and proposing appropriate solutions.
- Strong communication skills, including the ability to present complex ideas to a variety of audiences.
- Ability to travel across UK, EU and beyond as needed.
What We Offer:
- Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.
- Flexible work hours that allow for a balance between personal time and work commitments.
- Collaboration in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events.
- Focus on impactful work, solving complex, real challenges utilising the latest technologies and protocols.
- Ownership of career path with our internal development framework.
- Access to unlimited courses in LinkedIn Learning for skill development and certifications.
- Join an innovative, industry leading SaaS company that is continuing to grow & scale!
About iManage:
iManage is dedicated to Making Knowledge Work™. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; our work is not always easy but it is ambitious and rewarding. We’re looking for people who love a challenge and are happiest when they’re solving problems and collaborating with the industry’s best and brightest.
Senior Solutions Engineer employer: iManage
iManage is an exceptional employer that fosters a dynamic and innovative work culture, particularly in its vibrant London office. With a strong focus on employee growth, the company offers ample opportunities for professional development and collaboration within a diverse team of creative experts. The unique blend of cutting-edge technology and a supportive environment makes iManage an ideal place for those looking to make a meaningful impact in the legal tech space.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Senior Solutions Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your technical expertise and problem-solving abilities. Share examples of how you've tackled challenges in the past – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or mentors. Focus on articulating your experience with APIs, cloud technologies, and solution design. The more comfortable you are, the more confident you'll come across.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reinforce your interest in the role at iManage!
We think you need these skills to ace Senior Solutions Engineer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with solution design and cloud technologies. We want to see how your skills align with the role of a Senior Solutions Engineer, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Skills:Since this role involves a lot of technical expertise, be sure to mention your experience with APIs, data migration, and any scripting languages you know. We love seeing candidates who can demonstrate their technical prowess in a clear and concise way.
Highlight Your Customer-Centric Mindset:We’re looking for someone who understands client needs and can exceed expectations. Share examples of how you've successfully engaged with clients in the past and how you’ve provided innovative solutions to their challenges.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at iManage
✨Know the iManage Platform Inside Out
Before your interview, make sure you’re well-versed in the iManage platform. Familiarise yourself with its features, benefits, and recent updates. This will not only help you answer technical questions but also demonstrate your genuine interest in the role.
✨Prepare for Discovery Sessions
Since you'll be conducting discovery sessions, think about how you would approach understanding client requirements. Prepare some examples of how you've successfully identified client needs in the past and tailored solutions accordingly.
✨Showcase Your Communication Skills
As a Senior Solutions Engineer, you'll need to present complex ideas clearly. Practice explaining technical concepts in simple terms, as if you were talking to someone without a technical background. This will highlight your ability to connect with diverse audiences.
✨Emphasise Your Collaborative Spirit
This role involves working closely with Sales, Product Management, and Implementation teams. Be ready to share examples of how you've successfully collaborated across departments in previous roles, showcasing your teamwork and relationship-building skills.
