Senior Solutions Engineer in London

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.

Being a Senior Solutions Engineer at iManage means you will act as a trusted advisor to clients and prospects, leveraging your in-depth knowledge of the iManage platform to design tailored solutions, address technical challenges, and drive successful sales engagements. You will have the opportunity to collaborate closely with Sales, Product Management, and Implementation teams to ensure seamless handoffs and alignments throughout the Sales Cycle. With a customer-centric mindset, you will use your ability to devise creative solutions that address client challenges and deliver exceptional value.

As a Senior Solutions Engineer in the pre‐sale process, you will use your expertise in solution architecture, design, and cloud technologies to provide expert guidance on topics ranging from APIs and integration to AI and machine learning fundamentals.

I'm responsible for:

• Acting as the technical lead in the pre‐sales process, providing expert guidance on iManage solutions to clients and prospects.
• Conducting in‐depth discovery sessions to understand client requirements and propose solutions aligned with their business objectives.
• Designing and delivering tailored product demonstrations, proofs of concept, and workshops to showcase the capabilities of the iManage platform.
• Identifying and addressing technical gaps or challenges, proactively offering innovative solutions to enhance client outcomes.
• Developing and maintaining strong relationships with key stakeholders at all levels, establishing trust and credibility.
• Staying current with iManage product updates, industry trends, and competitive offerings to ensure relevance in client engagements.
• Creating technical documentation, solution diagrams, and proposals as needed to support sales efforts.
• Mentoring less experienced pre‐sales team members, sharing knowledge and best practices to elevate team performance.
• Responding to client RFIP/Infosec's.
• Developing Demo Environments and maintenance ensuring pre‐sales have the best platform to showcase our capabilities.

I'm qualified because I have:

• 5+ years of experience in a technical pre‐sales or similar role, preferably within the legal tech.
• A strong technical background with experience in solution design, integrations, and cloud platforms.
• Knowledge of APIs, data migration, and/or basic scripting (PowerShell, Python).
• Proven ability to work cross‐functionally with Sales, product and delivery teams.
• A customer‐centric mindset, with a focus on understanding and exceeding client expectations.
• Experience in identifying gaps in client requirements or processes and proposing appropriate solutions.
• Strong communication skills, including the ability to present complex ideas to a variety of audiences.
• Ability to travel across UK, EU and beyond as needed.

I'm getting to:

• Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.
• Have flexible work hours that allow me to balance my 'me time' with my work commitments.
• Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events.
• Focus on impactful work, solving complex, real challenges utilising the latest technologies and protocols.
• Own my career path with our internal development framework.
• Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.
• Join an innovative, industry leading SaaS company that is continuing to grow & scale!

iManage is supporting me by:

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay).
• Matching my pension contribution (up to 6%).
• Offering BUPA private medical insurance & a Simplyhealth cash plan to help with the everyday costs.
• Providing Group life cover (including life insurance, income protection and critical illness protection).
• Encouraging me to take time off with 25 days annual leave, bank holidays, and other life events.
• Caring for my mental health and well‐being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more.

About iManage: iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; our work is not always easy but it is ambitious and rewarding. So we're looking for people who love a challenge. People who are happiest when they're solving problems and collaborating with the industry's best and brightest. That's the iManage way. It's how we do things that might appear impossible. How we develop our employees' strengths and unlock their potential. How we find meaning in everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage.