At a Glance
- Tasks: Drive value for law firms by managing customer success and ensuring smooth SaaS adoption.
- Company: Join iManage, a leading tech company focused on customer success in the legal sector.
- Benefits: Flexible hours, in-office collaboration, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on data-driven results.
- Why this job: Make a real impact by helping law firms thrive with innovative software solutions.
- Qualifications: Experience in customer success and strong communication skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
i Manage is seeking a Customer Success Manager in the UK to drive value across a select portfolio, focusing on time-to-value, retention, and renewals.
You’ll collaborate with Product, Support, Engineering and Channel to deliver measurable outcomes and growth.
The role requires in-office presence on Tuesdays and Thursdays, with flexible hours to balance personal and professional commitments, and a strong emphasis on data-driven health metrics and stakeholder communications.
#J-18808-Ljbffr
Hybrid CSM for Law Firms | SaaS Adoption & Renewals employer: iManage
iManage is an exceptional employer that fosters a dynamic and innovative work culture, particularly in its vibrant London office. With a strong focus on employee growth, the company offers ample opportunities for professional development and collaboration within a diverse team of creative experts. The unique blend of cutting-edge technology and a supportive environment makes iManage an ideal place for those looking to make a meaningful impact in the legal tech space.
