Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and grow relationships with clients, driving renewals and expansion opportunities.
- Company: Join iManage, a leading SaaS company empowering professionals worldwide with innovative solutions.
- Benefits: Enjoy flexible work hours, free snacks, wellness days, and access to unlimited LinkedIn Learning courses.
- Why this job: Be part of a supportive team culture focused on impactful work and personal growth.
- Qualifications: 5+ years in account management or consultative sales, preferably in SaaS or legal tech.
- Other info: iManage values diversity and offers a fair salary with performance-based bonuses.
The predicted salary is between 28800 - 48000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organisation, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.
Being an Account Manager at iManage Means…
As an Account Manager, UKI, you will play a critical role in expanding and deepening relationships with existing customers across the UK and Ireland. You will be responsible for both protecting and growing revenue, leveraging a consultative, customer-first approach to drive renewals, cross-sell, and upsell opportunities.
This role requires a strategic, partner-driven approach, as our Partner Ecosystem plays an integral role in customer success and account growth. You will work closely with resellers, system integrators, and implementation partners to ensure customers maximize the value of their iManage investment while driving joint expansion opportunities.
Additionally, you will collaborate cross-functionally with Customer Experience, Product, and Support teams to align customer goals, enhance adoption strategies, and remove barriers to growth. Your success in this role will come from deep product knowledge, a data-driven mindset, and strong execution skills to drive customer retention and expansion.
iM Responsible For…
- Managing and growing relationships with institutional and individual clients, ensuring high retention and satisfaction.
- Engaging with our Partner Ecosystem, working with resellers and technology partners to drive co-sell and expansion opportunities within existing accounts.
- Identifying cross-sell and upsell opportunities, positioning additional iManage solutions based on customer needs.
- Collaborating with CX, Product, and Support teams to ensure customer success and proactively mitigate risks.
- Developing strategic account plans, leveraging data insights to anticipate customer needs and drive adoption.
- Leading renewals and contract negotiations, ensuring seamless execution while mitigating risks.
- Effectively communicating the value of iManage solutions, crafting strategic product narratives tailored to customer challenges.
- Representing iManage at industry events, customer forums, and partner-led initiatives, strengthening customer engagement and brand positioning.
iM Qualified Because I Have…
- 5+ years of account management, customer success, or consultative sales experience in SaaS, legal tech, or enterprise software.
- A strong track record of managing renewals, expansions, and customer growth initiatives.
- Experience collaborating with partners and resellers to drive joint business opportunities.
- Experience working with C-level stakeholders, IT teams, and operational leaders to drive adoption and engagement.
- The ability to articulate value propositions clearly, connecting customer challenges to iManage solutions.
- A data-driven mindset, leveraging insights to optimize customer strategies and mitigate risks.
- Strong collaboration and execution skills, working effectively with CX, Product, and Support teams.
Bonus Points If I Have…
- Experience in legal technology or content management solutions.
- Familiarity with customer success methodologies (e.g., Gainsight, Success Plans, or CSAT-driven approaches).
- Proven ability to execute consultative, value-driven sales motions within existing customer accounts.
- A history of working closely with reseller and implementation partners to drive mutual success.
iManage Is Supporting Me By…
- Creating an inclusive environment where you’re encouraged to help shape the culture by bringing your unique perspective, not just by fitting in.
- Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks.
- Rewarding me with an annual performance-based bonus.
- Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay)
- Matching my pension contribution (up to 6%)
- Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs.
- Providing Group life cover, including life insurance, income protection, and critical illness protection.
- Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed
- Having multiple company wellness days each year to prioritize mental health and well-being.
- Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.
iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to (email protected) so our team members can review.
About iManage…
At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Learn more at:
Please see our privacy statement for more information on how we handle your personal data:
#LI-KN1
#LI-Hybrid
#J-18808-Ljbffr
Account Manager (UKI) employer: iManage
Contact Detail:
iManage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (UKI)
✨Tip Number 1
Familiarize yourself with iManage's product offerings and their unique value propositions. Understanding how these solutions address customer challenges will help you articulate their benefits effectively during discussions.
✨Tip Number 2
Leverage your existing network to connect with current or former iManage employees. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed renewals and expansions in previous roles. Highlighting your data-driven mindset and consultative approach will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends and challenges within the legal tech space. Demonstrating your knowledge of the market will show that you're proactive and ready to engage with clients effectively.
We think you need these skills to ace Account Manager (UKI)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Account Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in account management, customer success, or consultative sales, especially in SaaS or legal tech. Use specific examples that demonstrate your ability to manage renewals and drive customer growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of iManage's values and culture. Emphasize your consultative approach and how you can contribute to expanding relationships with existing customers in the UK and Ireland.
Highlight Collaboration Skills: In your application, make sure to mention your experience working with partners and cross-functional teams. Provide examples of how you've successfully collaborated to achieve customer success and drive business growth.
How to prepare for a job interview at iManage
✨Understand the Company Culture
Before your interview, take some time to research iManage's culture and values. They emphasize collaboration, inclusivity, and a supportive environment. Showing that you align with these values can make a strong impression.
✨Demonstrate Your Consultative Approach
As an Account Manager, a customer-first mindset is crucial. Be prepared to discuss how you've successfully engaged with clients in the past, focusing on your consultative sales techniques and how you've driven renewals and expansions.
✨Highlight Your Data-Driven Mindset
iManage values a data-driven approach. Be ready to share examples of how you've used data insights to inform your strategies and decisions in previous roles, particularly in managing customer relationships and driving growth.
✨Prepare for Cross-Functional Collaboration
This role requires working closely with various teams. Think of specific instances where you've collaborated with different departments, such as Customer Experience or Product teams, to achieve common goals and enhance customer satisfaction.
