Reservations Coordinator

Reservations Coordinator

Full-Time 27536 - 27536 £ / year (est.) No home office possible
Imago Venues

At a Glance

  • Tasks: Coordinate group events and respond to bedroom enquiries with a proactive sales approach.
  • Company: Join a leading conference venue and hotel brand at Loughborough University Campus.
  • Benefits: Enjoy 25 days leave, free meals, gym access, and a company pension scheme.
  • Other info: Awarded Best Companies accreditation for workplace engagement in 2025.
  • Why this job: Be part of a dynamic team that values ambition and delivers excellent customer service.
  • Qualifications: Sales experience and a passion for customer-focused service.

The predicted salary is between 27536 - 27536 £ per year.

We have an exciting opportunity for a great salesperson to join our high performing team and work for one of the country’s leading conference venue and hotel brands.

Position Details

  • Full time (37.5 hours per week), permanent
  • Salary: £27,536.00 per annum

Benefits

  • 25 days annual leave plus bank holidays
  • Paid leave day for your birthday
  • Free access to on-site gym facilities at Burleigh Springs
  • Free meal
  • Free car parking
  • Enrolment into company pension scheme

Responsibilities

  • Respond to bedroom enquiries and coordinate group events to delivery
  • Play an active role in a proactive, customer-focused sales team – not an order taker – driving results and delivering excellent customer service

Company Overview

Based at Loughborough University Campus, our brand portfolio includes: Burleigh Court Hotel and Conference Centre (including Burleigh Springs Spa and Leisure Centre), Holywell Park Day Conference Centre, The Link Hotel, The Elite Athlete Centre and Hotel, Loughborough University Nursery.

We take workplace engagement seriously and are proud to have been awarded the Best Companies accreditation as very good to work for 2025. Join our team and be part of a forward-thinking group that values ambition, ethics, sustainability and accountability.

Reservations Coordinator employer: Imago Venues

As a Reservations Coordinator at our prestigious conference venue and hotel brand, you will thrive in a dynamic and supportive environment that prioritises employee well-being and professional growth. With generous benefits including 25 days of annual leave, free gym access, and a commitment to sustainability, we foster a culture of ambition and teamwork, making us an exceptional employer for those seeking a rewarding career in hospitality.
Imago Venues

Contact Detail:

Imago Venues Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservations Coordinator

✨Tip Number 1

Network like a pro! Reach out to current employees at the venue or similar places on LinkedIn. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching the company’s values and recent achievements. Show us that you’re not just another candidate, but someone who genuinely cares about being part of our team.

✨Tip Number 3

Practice your sales pitch! As a Reservations Coordinator, you’ll need to sell the venue’s offerings. Role-play with a friend to nail down your approach and boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect directly with us.

We think you need these skills to ace Reservations Coordinator

Sales Skills
Customer Service
Event Coordination
Communication Skills
Teamwork
Proactive Approach
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Show Your Sales Skills: Make sure to highlight your sales experience in your application. We want to see how you've driven results in previous roles, so share specific examples that showcase your ability to engage customers and close deals.

Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to tailor your application to our company and the Reservations Coordinator role. Mention our brand portfolio and how your skills align with our customer-focused approach.

Be Personable: We’re looking for someone who can connect with customers, so let your personality shine through in your writing. Use a friendly tone and show us why you’d be a great fit for our team at Loughborough University Campus.

Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!

How to prepare for a job interview at Imago Venues

✨Know Your Product

Before the interview, make sure you’re familiar with the venues and services offered by the company. This includes understanding the unique features of each hotel and conference centre. Being able to discuss these confidently will show your genuine interest and help you stand out.

✨Showcase Your Sales Skills

Prepare examples from your past experiences where you successfully drove sales or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your proactive approach and ability to deliver results.

✨Emphasise Teamwork

Since this role is part of a high-performing team, be ready to discuss how you’ve collaborated with others in previous roles. Highlight any specific instances where teamwork led to successful outcomes, as this aligns with the company’s values of ambition and accountability.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and future projects. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you. It’s a two-way street, after all!

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