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- Tasks: Ensure smooth hotel operations and manage guest safety during night shifts.
- Company: Leading hospitality organisation in Loughborough with a focus on guest experience.
- Benefits: Generous leave, free gym access, and full training provided.
- Why this job: Perfect opportunity to grow in the hospitality sector while delivering exceptional guest experiences.
- Qualifications: Excellent customer service skills and a proactive attitude.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality organization in Loughborough is seeking a Night Duty Manager to ensure smooth hotel operations during night shifts. You will manage guest safety, handle issues proactively, and require excellent customer service skills. With a focus on delivering an exceptional experience, full training is provided for candidates with the right attitude, making this an excellent opportunity for those looking to grow in the hospitality sector.
Benefits include generous leave and free access to gym facilities.
Night Duty Manager — Guest Experience Lead (Night Shift) in Loughborough employer: Imago Venues
Contact Detail:
Imago Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Duty Manager — Guest Experience Lead (Night Shift) in Loughborough
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work night shifts. They can give you insider tips and might even know about openings before they're advertised.
✨Tip Number 2
Show off your customer service skills during interviews. Share specific examples of how you've handled guest issues or created memorable experiences. This will demonstrate that you’re the perfect fit for the Night Duty Manager role.
✨Tip Number 3
Be proactive! If you hear about a potential job opening, don’t wait for it to be posted. Reach out directly to the hotel and express your interest. It shows initiative and could set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it’s a great way to stay updated on new opportunities in the hospitality sector.
We think you need these skills to ace Night Duty Manager — Guest Experience Lead (Night Shift) in Loughborough
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about guest experiences and are excited about the opportunity to contribute to our team.
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to customer service or hotel management. We love seeing how your background can bring value to our night shifts and enhance guest satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Night Duty Manager role. Remember, we’re looking for someone who can handle issues proactively!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity in Loughborough!
How to prepare for a job interview at Imago Venues
✨Know the Night Shift Inside Out
Familiarise yourself with the unique challenges and responsibilities of a Night Duty Manager. Understand how to manage guest safety and handle issues that may arise during the night. This will show your potential employer that you’re ready for the role and can think on your feet.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for guests. Highlight situations where you resolved conflicts or enhanced a guest's experience, as this is crucial in hospitality. We want to see your passion for delivering exceptional service!
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s operations during the night shift. Inquire about the team dynamics, how they handle emergencies, or what training you can expect. This not only shows your interest but also helps you gauge if the role is the right fit for you.
✨Demonstrate a Positive Attitude
Since full training is provided, your attitude is key! Show enthusiasm for learning and growing within the hospitality sector. A positive mindset can set you apart from other candidates, so let your personality shine through during the interview.
