At a Glance
- Tasks: Assist in providing exceptional service to guests in our restaurant and conference areas.
- Company: Join the award-winning team at Burleigh Court Hotel, part of Imago Venues.
- Benefits: Earn £12.60 per hour, enjoy 25 days leave, free meals, and gym access.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a friendly team that values customer service and workplace engagement.
- Qualifications: No experience needed; just bring your enthusiasm and great communication skills.
Part time position (guaranteed minimum 30 hours per week), 5 days over 7.
Rate of Pay: £12.60 per hour
- 25 days annual leave plus bank holidays
- Paid leave day for your birthday
- Free access to on-site gym facilities at Burleigh Springs
- Free meal
- Free car parking
- Enrolment into company pension scheme
We are currently looking for enthusiastic and friendly individuals to join our Front of House team at Burleigh Court Hotel. We are looking for individuals with excellent customer service and communication skills, with a friendly and approachable personality. You must be able to work well as part of a team, to exceed our guest’s expectations by always providing an exceptional level of customer service.
Duties include looking after our guests in the restaurant at breakfast and clearing away after service. Previous experience as a restaurant or catering assistant would be beneficial but is not essential as full training will be provided.
About Us: Based at Loughborough University Campus, our brand portfolio includes:
- Burleigh Court Hotel and Conference Centre
- Holywell Park Day Conference Centre
- The Link Hotel
- The Elite Athlete Centre and Hotel
- Loughborough University Nursery
Every year we host over 92,000 delegates from around the world; we service over 90,000 bedrooms; we serve over 200,000 meals; we take over £30 million in enquiries. With excellent customer service at the core of our offer, we are recognised as a leading academic venue, winning multiple awards and accreditations in customer service, business tourism and people management. We achieve this by putting our guests at the heart of everything we do. We take workplace engagement seriously and are proud to have been awarded the Best Companies accreditation as very good to work for 2025. Simply put, we’re trying to make Imago Venues a place where people love to be. We care about our people and we’re kind to each other. We’re ambitious, ethical, sustainable and, most importantly, we’re accountable.
Come join our team!
To apply online, log onto the Imago website.
Imago Venues are an Equal Opportunities and Disability Confident Committed Employer.
Imago Venues, Burleigh Court, Loughborough University (West Park), Loughborough, Leics LE11 3TU.
Food & Beverage & Conferencing in Loughborough employer: Imago Venues
Imago Venues at Burleigh Court Hotel offers a vibrant and supportive work environment where employees are valued and encouraged to grow. With a commitment to exceptional customer service, our team enjoys generous benefits including 25 days of annual leave, free gym access, and a paid day off for birthdays, all while working in a dynamic setting that hosts thousands of delegates annually. Join us to be part of a workplace recognised for its outstanding culture and employee engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage & Conferencing in Loughborough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Imago Venues. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Imago Venues
Don't be shy about reaching out to Imago Venues directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage & Conferencing in Loughborough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Imago Venues and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Imago Venues
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
