At a Glance
- Tasks: Assist in providing exceptional service to guests in our restaurant and conference areas.
- Company: Join the award-winning team at Burleigh Court Hotel, part of Imago Venues.
- Benefits: Earn £12.60 per hour, enjoy 25 days leave, free meals, and gym access.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a friendly team that values customer service and workplace engagement.
- Qualifications: No experience needed; just bring your enthusiasm and great communication skills.
Part time position (guaranteed minimum 30 hours per week), 5 days over 7.
Rate of Pay: £12.60 per hour
- 25 days annual leave plus bank holidays
- Paid leave day for your birthday
- Free access to on-site gym facilities at Burleigh Springs
- Free meal
- Free car parking
- Enrolment into company pension scheme
We are currently looking for enthusiastic and friendly individuals to join our Front of House team at Burleigh Court Hotel. We are looking for individuals with excellent customer service and communication skills, with a friendly and approachable personality. You must be able to work well as part of a team, to exceed our guest’s expectations by always providing an exceptional level of customer service.
Duties include looking after our guests in the restaurant at breakfast and clearing away after service. Previous experience as a restaurant or catering assistant would be beneficial but is not essential as full training will be provided.
About Us: Based at Loughborough University Campus, our brand portfolio includes:
- Burleigh Court Hotel and Conference Centre
- Holywell Park Day Conference Centre
- The Link Hotel
- The Elite Athlete Centre and Hotel
- Loughborough University Nursery
Every year we host over 92,000 delegates from around the world; we service over 90,000 bedrooms; we serve over 200,000 meals; we take over £30 million in enquiries. With excellent customer service at the core of our offer, we are recognised as a leading academic venue, winning multiple awards and accreditations in customer service, business tourism and people management. We achieve this by putting our guests at the heart of everything we do. We take workplace engagement seriously and are proud to have been awarded the Best Companies accreditation as very good to work for 2025. Simply put, we’re trying to make Imago Venues a place where people love to be. We care about our people and we’re kind to each other. We’re ambitious, ethical, sustainable and, most importantly, we’re accountable.
Come join our team!
To apply online, log onto the Imago website.
Imago Venues are an Equal Opportunities and Disability Confident Committed Employer.
Imago Venues, Burleigh Court, Loughborough University (West Park), Loughborough, Leics LE11 3TU.
Food & Beverage & Conferencing in Loughborough employer: Imago Venues
Imago Venues at Burleigh Court Hotel offers a vibrant and supportive work environment where employees are valued and encouraged to grow. With a commitment to exceptional customer service, our team enjoys generous benefits including 25 days of annual leave, free gym access, and a paid day off for birthdays, all while working in a dynamic setting that hosts thousands of delegates annually. Join us to be part of a workplace recognised for its outstanding culture and employee engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage & Conferencing in Loughborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Burleigh Court Hotel and its values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a guest or customer. We want to hear those stories!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the Burleigh Court brand.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re proactive and keen to join our amazing team at Imago Venues. Don’t miss out on this chance!
We think you need these skills to ace Food & Beverage & Conferencing in Loughborough
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and approachable personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Highlight Relevant Experience:Even if you haven't worked in food and beverage before, think about any customer service experience you have. We love seeing how your past roles can translate into providing exceptional service at Burleigh Court Hotel!
Tailor Your Application:Make sure to tailor your application to the specific role. Mention why you’re excited about working with us at Burleigh Court and how you can contribute to our team’s success in exceeding guest expectations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Imago Venues!
How to prepare for a job interview at Imago Venues
✨Know the Venue
Before your interview, take some time to research Burleigh Court Hotel and its offerings. Familiarise yourself with their services, especially in food and beverage. This shows genuine interest and helps you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your approachability and friendliness.
✨Teamwork Matters
This position requires working well as part of a team. Prepare to discuss how you've collaborated with others in previous roles. Highlight any experiences where teamwork led to a successful outcome, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like in the role. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
