Imago Venues is seeking a Duty Manager in Loughborough to oversee daily hotel operations and ensure consistently exceptional guest service. You will coordinate standards across front of house and back-of-house activities, guiding a team to perform at a high level in a fast-paced environment.
The role requires strong customer service, effective communication with guests and staff, and proactive problem solving to handle guest issues. This is a part-time, on-site position at Imago Venues.
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Duty Manager β Guest Experience Lead (Part-Time, On-Site) in Loughborough employer: Imago Venues
Imago Venues at Burleigh Court Hotel and Conference Centre is an excellent employer, offering a vibrant work culture where teamwork and exceptional guest service are at the forefront. With generous benefits including 25 days of annual leave, a birthday leave day, and free on-site gym access, employees can enjoy a healthy work-life balance while developing their skills in the hospitality and events sector.