Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support vulnerable adults during their hospital discharge and ensure they have the right care in place.
- Company: Join a compassionate organisation dedicated to making a difference in people's lives.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Why this job: Make a real impact by helping patients transition safely from hospital to home.
- Qualifications: Experience with vulnerable adults and strong communication skills are essential.
- Other info: Dynamic role with travel across London and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 30000 £ per year.
OverviewAre you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you\’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place. In this rewarding role, you\’ll be the single point of contact for adult patients preparing for discharge from the hospital. You\’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:
Responsibilities
Identify needs and barriers to safe discharge
Achieve safe and timely patient discharge
Coordinate outpatient appointments and follow-up services
Provide clear, compassionate advice and support to patients and their families
Ensure patients understand their discharge plan every step of the way
You\’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You\’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced.
Qualifications
Has experience working with vulnerable adults in a hospital, GP or other healthcare setting
Communicates with empathy and confidence across different teams at different levels, and with patients
Is highly organised, with excellent time management skills
Has awareness and respect for cultural differences
(Bonus) Experience working in a hospital or clinical setting
The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check. Please submit your CV along with a brief covering note or visit our website at www.imago.community for full details. Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other\’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities. Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Benefits
Inclusive values-based environment
Competitive remuneration package
Workplace pension scheme
Generous annual leave entitlement plus bank holidays
Death in Service Benefit
Cycle to Work Scheme
Employee Supported Volunteering scheme
Development opportunities
and more
#J-18808-Ljbffr
Hospital Care Navigator employer: Imago Community
Contact Detail:
Imago Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Care Navigator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work with vulnerable adults. Attend local events or join online forums to connect with professionals who can give you insights and possibly refer you to opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to patient care and discharge processes. Think about your past experiences and how they relate to the role of a Hospital Care Navigator. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your empathy and communication skills during interviews. Use real-life examples where you’ve supported vulnerable individuals. This will demonstrate that you’re not just qualified on paper but also genuinely care about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to support patients effectively.
We think you need these skills to ace Hospital Care Navigator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with vulnerable adults and any relevant roles in social care or healthcare. We want to see how your background aligns with the Hospital Care Navigator position, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for supporting patients and your understanding of their needs. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Communication Skills: Since this role involves working with various teams and patients, make sure to highlight your communication skills in both your CV and cover letter. We’re looking for someone who can connect with people empathetically and effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Imago Community
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hospital Care Navigator. Familiarise yourself with the discharge process and the types of support patients might need. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As this role involves working with vulnerable adults, it's crucial to demonstrate your ability to communicate with empathy. Prepare examples from your past experiences where you've successfully supported individuals in challenging situations. This will highlight your suitability for the position.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the challenges faced in the role, or how success is measured. This shows that you're engaged and serious about the opportunity, plus it helps you gauge if the company is the right fit for you.
✨Highlight Your Organisational Skills
Being highly organised is key for a Hospital Care Navigator. Be ready to discuss how you manage your time and prioritise tasks, especially when dealing with multiple patients. Share specific strategies or tools you use to stay on top of your workload, as this will reassure them of your capability.
