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- Tasks: Support vulnerable adults during their hospital discharge journey with compassion and care.
- Company: Join a values-driven organisation dedicated to making a difference in the community.
- Benefits: Enjoy competitive pay, generous leave, pension scheme, and development opportunities.
- Why this job: Make a real impact by helping patients transition safely back home.
- Qualifications: Experience in social care or healthcare, strong communication skills, and empathy.
- Other info: Dynamic role with travel across London and a focus on inclusivity and diversity.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you\’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place. In this rewarding role, you\’ll be the single point of contact for adult patients preparing for discharge from the hospital. You\’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:
Responsibilities
- Identify needs and barriers to safe discharge
- Achieve safe and timely patient discharge
- Coordinate outpatient appointments and follow-up services
- Provide clear, compassionate advice and support to patients and their families
- Ensure patients understand their discharge plan every step of the way
You’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced.
Qualifications
- Has experience working with vulnerable adults in a hospital, GP or other healthcare setting
- Communicates with empathy and confidence across different teams at different levels, and with patients
- Is highly organised, with excellent time management skills
- Has awareness and respect for cultural differences
- (Bonus) Experience working in a hospital or clinical setting
The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check. Please submit your CV along with a brief covering note or visit our website at www.imago.community for full details. Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other\’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities. Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Benefits
- Inclusive values-based environment
- Competitive remuneration package
- Workplace pension scheme
- Generous annual leave entitlement plus bank holidays
- Death in Service Benefit
- Cycle to Work Scheme
- Employee Supported Volunteering scheme
- Development opportunities
- and more
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Hospital Care Navigator employer: Imago Community
Contact Detail:
Imago Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Care Navigator
✨Tip Number 1
Network like a pro! Reach out to your contacts in healthcare and social care sectors. Let them know you're on the lookout for a Hospital Care Navigator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to patient care and discharge planning. Think about real-life scenarios where you’ve made a difference. This will help you showcase your experience and empathy during the interview.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’re the perfect fit for the Hospital Care Navigator position.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications directly from candidates who are passionate about making a difference in patients' lives. So, get your CV ready and hit that apply button!
We think you need these skills to ace Hospital Care Navigator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with vulnerable adults and any relevant roles in social care or healthcare. We want to see how your skills match the Hospital Care Navigator role, so don’t be shy about showcasing your strengths!
Craft a Compelling Covering Note: Your covering note is your chance to shine! Use it to explain why you’re passionate about supporting patients during their discharge journey. Keep it concise but impactful – we love a good story that shows your empathy and commitment.
Showcase Your Organisational Skills: As a Hospital Care Navigator, being organised is key. In your application, mention specific examples of how you've managed multiple tasks or coordinated services in the past. This will help us see how you can handle the demands of the role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and you’ll find all the details you need there too!
How to prepare for a job interview at Imago Community
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hospital Care Navigator. Familiarise yourself with the discharge process and the types of support patients might need. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As this role involves working with vulnerable adults, it's crucial to convey your ability to communicate with empathy. Prepare examples from your past experiences where you've successfully supported individuals in difficult situations. This will highlight your suitability for the position.
✨Demonstrate Organisational Skills
Being highly organised is key in this role. Think of specific instances where you've managed multiple tasks or coordinated services effectively. Share these examples during your interview to illustrate your time management skills and ability to handle complex situations.
✨Cultural Awareness Matters
Given the diverse communities you'll be working with, it's important to show your awareness and respect for cultural differences. Be prepared to discuss how you've navigated cultural sensitivities in previous roles, as this will reflect your readiness to engage with a variety of patients and their families.
