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- Tasks: Support vulnerable adults during their hospital discharge journey and ensure they have the right care.
- Company: Join Imago, a values-driven organisation committed to diversity and inclusion.
- Benefits: Competitive pay, generous leave, pension scheme, and development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: Experience with vulnerable adults and strong communication skills are essential.
- Other info: Dynamic role with travel across London and a focus on community support.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready for something new? Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place. In this rewarding role, you’ll be the single point of contact for adult patients preparing for discharge from the hospital.
You’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:
- Identify needs and barriers to safe discharge
- Achieve safe and timely patient discharge
- Coordinate outpatient appointments and follow-up services
- Provide clear, compassionate advice and support to patients and their families
- Ensure patients understand their discharge plan every step of the way
You’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced.
We’re seeking someone who:
- Has experience working with vulnerable adults in a hospital, GP or other healthcare setting
- Communicates with empathy and confidence across different teams at different levels, and with patients
- Is highly organised, with excellent time management skills
- Has awareness and respect for cultural differences
- (Bonus) Experience working in a hospital or clinical setting
The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.
Apply now and be part of something meaningful. We offer our employees:
- Inclusive values-based environment
- Competitive remuneration package
- Workplace pension scheme
- Generous annual leave entitlement plus bank holidays
- Death in Service Benefit
- Cycle to Work Scheme
- Employee Supported Volunteering scheme
- Development opportunities
- and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check. Please submit your CV along with a brief covering note or visit our website for full details. Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities. Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Locations
Hospital Care Navigator in City of London, London employer: Imago Community
Contact Detail:
Imago Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Care Navigator in City of London, London
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Hospital Care Navigator. This way, when you get that interview, you can show off your knowledge and passion for supporting vulnerable adults.
✨Tip Number 2
Network like a pro! Connect with professionals in healthcare on platforms like LinkedIn. Join relevant groups and engage in discussions. You never know who might have a lead on a job or offer valuable advice!
✨Tip Number 3
Practice your communication skills! As a Hospital Care Navigator, you'll need to communicate with empathy and confidence. Role-play common scenarios with friends or family to get comfortable with the conversations you'll be having.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our meaningful mission.
We think you need these skills to ace Hospital Care Navigator in City of London, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hospital Care Navigator role. Highlight any relevant experience working with vulnerable adults and your ability to communicate effectively across different teams.
Craft a Compelling Covering Note: Your covering note is your chance to shine! Use it to express your passion for supporting patients during their care journey. Share specific examples of how you've made a difference in similar roles, and don’t forget to mention your organisational skills.
Showcase Your Empathy: In this role, empathy is key. Make sure to convey your understanding of the challenges faced by patients and their families. Use language that shows you genuinely care about their well-being and are committed to providing compassionate support.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need right there!
How to prepare for a job interview at Imago Community
✨Know Your Stuff
Before the interview, make sure you understand the role of a Hospital Care Navigator inside and out. Familiarise yourself with the discharge process, common barriers patients face, and how to effectively communicate with vulnerable adults. This knowledge will help you answer questions confidently and show your passion for supporting patients.
✨Show Empathy in Action
During the interview, be prepared to share examples of how you've supported vulnerable adults in the past. Use specific situations where you demonstrated empathy and effective communication. This will highlight your ability to connect with patients and their families, which is crucial for this role.
✨Organisational Skills Matter
As a Hospital Care Navigator, you'll need to juggle multiple tasks. Be ready to discuss how you manage your time and stay organised. You could mention tools or methods you use to keep track of appointments and follow-ups, as this will reassure the interviewers that you can handle the demands of the job.
✨Cultural Awareness is Key
Given the diverse communities you'll be working with, it's important to demonstrate your respect for cultural differences. Share any experiences you've had working with diverse populations and how you adapted your approach to meet their needs. This will show that you're not only qualified but also sensitive to the unique challenges faced by different individuals.
