Company Description Imagine Cruising, established in 2011, is a leading global travel provider specialising in exceptional cruise holidays enriched with immersive experiences. The company partners closely with cruise, rail, and land operators to create integrated itineraries featuring world-class tours, rail journeys, exclusive events, and curated hotel stays. Its holidays showcase once-in-a-lifetime experiences in some of the world’s most spectacular destinations, combining natural wonders, cultural highlights, and unique adventures. Imagine Cruising focuses on how travel makes people feel, transforming every journey into an extraordinary, emotionally rich experience through a creative and collaborative approach.
Role Description The Commercial Product Coordinator is a full-time, on-site role based in Swindon. Are you a highly organised, commercially-minded professional who thrives in a fast-paced environment? We're looking for a Commercial Product Coordinator to join our Product Support team and help keep our live holiday portfolio accurate, competitive and aligned with business goals. In this varied role, you'll lead and guide our Commercial Product Administrators, coordinating daily activities and managing competing priorities to ensure product administration tasks are completed accurately and on time.
Beyond people management, you'll build a strong understanding of product performance, availability, profitability and sales trends - spotting risks and opportunities across the portfolio before they become problems.
Travel is fast-moving, and priorities can shift quickly based on trading performance, supplier updates, capacity and market conditions. You'll need to be comfortable adapting on the fly while keeping the bigger commercial picture in view.
Qualifications
- Experience coordinating workloads, projects or people within a fast-paced business environment.
- Strong commercial awareness with the ability to understand business performance and trading priorities.
- Broad knowledge of the travel industry, including holiday products, destinations and customer expectations.
- Excellent organisational skills with the ability to manage multiple competing priorities.
- Previous experience in a travel, tour operator, cruise, product, commercial or operational environment.
- Strong analytical and problem-solving abilities.
- Excellent attention to detail and commitment to accuracy.
- Strong communication and stakeholder management skills.
- Advanced Microsoft Office skills, particularly Excel.
- Ability to work effectively under pressure and adapt to changing business requirements.
- Experience leading, mentoring or supervising a team.
- Knowledge of cruise and touring products.
- Experience working with product management, inventory or reservation systems.
- Understanding of pricing, margins and inventory management principles.
- Experience supporting commercial trading or product performance activities.
