At a Glance
- Tasks: Welcome patients, schedule appointments, and manage phone inquiries with a smile.
- Company: Imaginatal, a leader in private prenatal ultrasound services.
- Benefits: Part-time hours, supportive team, and a chance to make a difference.
- Other info: Fast-paced environment with opportunities to grow in healthcare.
- Why this job: Join us to provide exceptional care and support to expectant mothers.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Imaginatal specializes in private prenatal ultrasound scanning services, offering expectant mothers a range of scan options tailored to their pregnancy stages. These include Early Reassurance Scans, Gender Scans, and 4D Scans, as well as Non‑Invasive Prenatal Testing (NIPT) to screen for chromosomal conditions. The company is also dedicated to women's health, providing well‑woman scans for individuals undergoing fertility treatments. Imaginatal is committed to delivering exceptional care and a positive patient experience at every stage.
This is a part‑time, on‑site Receptionist role located in Bristol. The Receptionist will handle front‑desk operations, including welcoming patients, scheduling appointments, and managing phone inquiries with professionalism. Additional responsibilities include clerical tasks such as maintaining accurate patient records, processing payments, and ensuring the reception area remains organized and welcoming. This role plays a key part in providing excellent customer service to all patients and visitors.
Qualifications
- Strong Phone Etiquette and Receptionist Duties skills
- Proficiency in Clerical Skills, including record management and payment processing
- Exceptional Communication and Customer Service abilities
- Ability to work efficiently in a fast‑paced, patient‑centered environment
- Previous experience in healthcare or related fields is a plus
- Basic computer skills and familiarity with appointment‑scheduling software
Receptionist in Liverpool employer: Imaginatal
Imaginatal is an exceptional employer that prioritises the well-being of both its employees and patients. Located in the vibrant city of Bristol, we foster a supportive work culture that values teamwork and professional growth, offering opportunities for skill development in the healthcare sector. With a commitment to delivering outstanding patient care, our Receptionist role is integral to creating a welcoming environment, making it a rewarding position for those passionate about women's health.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Liverpool
✨Tip Number 1
First things first, make sure you know the company inside out. Research Imaginatal and their services so you can chat confidently about how you can contribute to their mission of providing exceptional care.
✨Tip Number 2
When you get that interview, don’t just focus on your skills. Share stories that highlight your customer service experience, especially in fast-paced environments. We want to see how you handle real-life situations!
✨Tip Number 3
Practice your phone etiquette! Since you'll be managing inquiries, it’s crucial to sound friendly and professional. Grab a friend and do some mock calls to nail that perfect tone.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Receptionist in Liverpool
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application:Make sure to customise your application for the Receptionist role at Imaginatal. Highlight your relevant experience and skills, especially those related to customer service and phone etiquette. This shows us that you’re genuinely interested in the position!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us that you’re proactive and tech-savvy!
How to prepare for a job interview at Imaginatal
✨Know the Company Inside Out
Before your interview, take some time to research Imaginatal and its services. Understand their range of ultrasound scans and how they cater to expectant mothers. This knowledge will not only impress your interviewers but also help you relate your skills to their mission of providing exceptional care.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've demonstrated excellent customer service. Highlight your ability to handle inquiries professionally and create a welcoming atmosphere, as this is crucial for a positive patient experience.
✨Practice Your Phone Etiquette
Since strong phone etiquette is essential for this role, practice answering calls in a friendly and professional manner. You might even want to role-play with a friend to simulate common scenarios you could encounter, such as scheduling appointments or addressing patient concerns.
✨Organise Your Thoughts on Clerical Tasks
Be ready to discuss your clerical skills, especially in record management and payment processing. Think about specific tools or software you've used in the past and how you can apply that experience to keep the reception area organised and efficient at Imaginatal.
