At a Glance
- Tasks: Lead user research initiatives to shape design and strategy for digital platforms.
- Company: Join Image On, a forward-thinking company focused on digital customer experience.
- Benefits: Enjoy flexible working, a hybrid model, and a collaborative environment.
- Other info: Collaborate within Agile teams to enhance digital journeys and foster an inclusive culture.
- Why this job: Make a real impact by ensuring the customer voice drives innovation in digital experiences.
- Qualifications: Proven experience in user research and strong knowledge of various research methodologies.
The predicted salary is between 60000 - 80000 £ per year.
Image On is seeking a Lead User Researcher to join its Digital Customer Experience team. This role offers flexible working, with a hybrid model that includes time in the office. You will lead user research initiatives, ensuring the customer voice shapes design and strategy across digital platforms.
The ideal candidate has proven experience in user research for large-scale products and a strong command of numerous research methodologies. The position emphasizes collaboration within Agile teams to enhance digital customer journeys and promote an inclusive culture.
Senior UX Research Lead — Digital CX & Strategy employer: Image On
Image On is an exceptional employer that prioritises flexibility and collaboration, offering a hybrid working model that allows for a balanced work-life integration. With a strong emphasis on inclusivity and employee growth, team members are encouraged to lead innovative user research initiatives that directly influence digital strategies, fostering a culture of creativity and continuous improvement. Joining Image On means being part of a dynamic team dedicated to enhancing customer experiences while developing your skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior UX Research Lead — Digital CX & Strategy
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects and methodologies. Make it easy for potential employers to see how you can shape their digital strategy.
✨Tip Number 3
Prepare for interviews by practising common UX research questions. Think about how you can demonstrate your experience with large-scale products and Agile teams.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior UX Research Lead — Digital CX & Strategy
Some tips for your application 🫡
Showcase Your Experience:Make sure to highlight your proven experience in user research, especially for large-scale products. We want to see how you've used various research methodologies to shape design and strategy.
Emphasise Collaboration:Since this role involves working within Agile teams, let us know about your collaborative experiences. Share examples of how you've worked with others to enhance digital customer journeys.
Be Authentic:We love seeing the real you! Don’t hesitate to share your unique perspective on user research and how it can promote an inclusive culture. Authenticity goes a long way in making your application stand out.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Image On
✨Know Your Research Methodologies
Make sure you brush up on various user research methodologies before the interview. Be ready to discuss how you've applied these methods in past projects, especially for large-scale products. This will show that you have the expertise needed to lead initiatives effectively.
✨Showcase Your Collaborative Spirit
Since the role emphasises collaboration within Agile teams, prepare examples of how you've worked with cross-functional teams in the past. Highlight your ability to foster an inclusive culture and how you’ve contributed to enhancing digital customer journeys through teamwork.
✨Understand Image On's Digital CX
Do your homework on Image On’s current digital customer experience strategies. Familiarise yourself with their products and any recent changes or innovations. This knowledge will help you tailor your responses and demonstrate your genuine interest in the company’s mission.
✨Prepare Thoughtful Questions
Interviews are a two-way street, so come prepared with insightful questions about the team dynamics, ongoing projects, and how they measure success in user research. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
