At a Glance
- Tasks: Lead user research initiatives to shape design and strategy for digital platforms.
- Company: Join Image On, a forward-thinking company focused on digital customer experience.
- Benefits: Enjoy flexible working, a hybrid model, and a collaborative environment.
- Other info: Collaborate within Agile teams to enhance digital customer journeys and foster inclusivity.
- Why this job: Make a real impact by ensuring the customer voice drives innovation in digital experiences.
- Qualifications: Proven experience in user research and strong knowledge of various research methodologies.
The predicted salary is between 60000 - 80000 £ per year.
Image On is seeking a Lead User Researcher to join its Digital Customer Experience team. This role offers flexible working, with a hybrid model that includes time in the office. You will lead user research initiatives, ensuring the customer voice shapes design and strategy across digital platforms.
The ideal candidate has proven experience in user research for large-scale products and a strong command of numerous research methodologies. The position emphasizes collaboration within Agile teams to enhance digital customer journeys and promote an inclusive culture.
Senior UX Research Lead — Digital CX & Strategy in London employer: Image On
Image On is an exceptional employer that prioritises flexibility and collaboration, offering a hybrid working model that allows for a balanced work-life integration. With a strong emphasis on employee growth and an inclusive culture, team members are encouraged to innovate and contribute to shaping impactful digital experiences. Joining our Digital Customer Experience team means being part of a dynamic environment where your expertise in user research will directly influence design strategies and enhance customer journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Senior UX Research Lead — Digital CX & Strategy in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best user research projects. Make sure it’s easy to navigate and showcases your methodologies and impact on digital customer experiences.
✨Tip Number 3
Prepare for interviews by practising common UX research questions. Think about how you can demonstrate your experience with large-scale products and Agile teams. We recommend doing mock interviews with friends or using online platforms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Senior UX Research Lead — Digital CX & Strategy in London
Some tips for your application 🫡
Show Your Passion for User Research:When writing your application, let your enthusiasm for user research shine through! Share specific examples of how you've used research to shape design and strategy in past projects. We want to see your commitment to enhancing digital customer experiences.
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior UX Research Lead role. Highlight your experience with large-scale products and various research methodologies. We love seeing how your skills align with our needs!
Emphasise Collaboration:Since this role involves working within Agile teams, be sure to mention your collaborative experiences. Talk about how you've worked with cross-functional teams to improve digital customer journeys. We value teamwork and inclusivity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Image On
✨Know Your Research Methodologies
Make sure you brush up on various user research methodologies before the interview. Be ready to discuss how you've applied these methods in past projects, especially for large-scale products. This will show that you have the expertise needed to lead initiatives effectively.
✨Showcase Your Collaborative Spirit
Since the role emphasises collaboration within Agile teams, prepare examples of how you've worked with cross-functional teams in the past. Highlight your ability to foster an inclusive culture and how you’ve contributed to enhancing digital customer journeys through teamwork.
✨Understand Image On's Digital CX
Do your homework on Image On’s current digital customer experience strategies. Familiarise yourself with their products and any recent changes or innovations. This knowledge will help you tailor your responses and demonstrate your genuine interest in the company.
✨Prepare Thoughtful Questions
Interviews are a two-way street, so come prepared with insightful questions about the team, the company's vision for digital CX, and how they measure success. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
