At a Glance
- Tasks: Build and nurture a vibrant gaming community while collaborating with cross-functional teams.
- Company: Join Tencent, a leader in the gaming industry, committed to diversity and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for personal growth.
- Other info: Dynamic role with a focus on creativity and player engagement.
- Why this job: Be the voice of players and shape their gaming experience in exciting AAA titles.
- Qualifications: Experience in community management within the AAA gaming space and strong communication skills.
The predicted salary is between 45000 - 60000 £ per year.
We are seeking an enthusiastic and dedicated Senior Player Relations Manager to join our team working on exciting AAA multiplayer shooter games. You'll be the voice of the players, working closely with in-house teams to transform industry best practices and player feedback into actionable insights to drive retention, satisfaction, and long-term loyalty. With an innate passion for all‑things gaming, your experience will help define and implement an engaging player relations strategy from launch and beyond.
Responsibilities
- Build and maintain relationships with players to create a vibrant, engaging, and loyal community.
- Collaborate cross‑functionally with game design, marketing, and insights teams to align engagement initiatives with overall product goals.
- Craft strategic and tactical plans tailored to specific channels, driving engagement and growth as needed.
- Share ongoing insights about key community best practices, trends, topics, and needs.
- Design and execute innovative community programs to grow and provide value to the player base as well as sustain excitement and engagement.
- Foster direct, meaningful relationships with players to build trust and loyalty.
- Identify potential risks and opportunities within the community, working closely with internal stakeholders to relay, monitor, and resolve feedback.
- Analyze engagement metrics to uncover trends, create campaigns for welcoming new players, and prepare reports that turn feedback from multiple channels into actionable strategies.
Job Requirements
- Proven experience and ability in creating and establishing communities in the AAA PC and console gaming space.
- Exhibit a strong sense of empathy, understanding the needs and perspectives of diverse player communities.
- Curious nature to explore and experiment with new ways to engage with and surprise and delight players.
- Strong organizational skills with proven ability to manage multiple projects at once.
- Demonstrated understanding of community platforms such as Discord, Reddit, and others.
- Ability to exercise sound judgment and critical thinking when confronted with challenges.
- Excellent communicator with ability to engage and collaborate with stakeholders across teams.
- Passion for gaming and a deep understanding of player motivations, preferences, and behaviors, particularly within the “Shooter” genre.
Equal Employment Opportunity at Tencent. As an equal‑opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Senior Game Community Manager employer: IMAGE FRAME INVESTMENT (UK) LIMITED
At Tencent, we pride ourselves on being an exceptional employer, particularly for those passionate about gaming and community engagement. Our vibrant work culture encourages creativity and collaboration, offering employees ample opportunities for professional growth and development within the dynamic AAA gaming industry. Located in a thriving tech hub, we provide unique advantages such as access to cutting-edge resources and a diverse team that values innovation and inclusivity.
Contact Details:
IMAGE FRAME INVESTMENT (UK) LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Game Community Manager
✨Tip Number 1
Get your game face on! When you’re networking, be genuine and show your passion for gaming. Attend industry events or join online communities where you can meet like-minded folks. Remember, it’s all about building those connections!
✨Tip Number 2
Don’t just sit back and wait for opportunities to come to you. Be proactive! Reach out to companies you admire, like us at StudySmarter, and express your interest in their community initiatives. A little enthusiasm goes a long way!
✨Tip Number 3
Show off your skills! Create a portfolio that highlights your experience in community management, especially in the gaming space. Include examples of successful engagement strategies you’ve implemented. This will make you stand out from the crowd!
✨Tip Number 4
Finally, don’t forget to apply through our website! We love seeing passionate candidates who are eager to join our team. Tailor your application to showcase how your experience aligns with our goals in player relations. Let’s make gaming even better together!
We think you need these skills to ace Senior Game Community Manager
Some tips for your application 🫡
Show Your Passion for Gaming:Let your love for gaming shine through in your application! Share specific experiences or games that have shaped your journey, especially in the AAA multiplayer shooter space. We want to see your enthusiasm and how it aligns with our mission.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We’re looking for someone who understands player communities, so showcase your past successes in building and engaging with them.
Be Authentic and Personable:When writing your application, be yourself! Use a friendly tone and let your personality come through. We value genuine connections, and we want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at IMAGE FRAME INVESTMENT (UK) LIMITED
✨Know Your Games
Make sure you’re well-versed in the AAA multiplayer shooter games that the company is working on. Familiarise yourself with their community dynamics, player feedback, and any recent updates or changes. This will show your genuine passion for gaming and help you connect with the interviewers.
✨Showcase Your Community Experience
Prepare specific examples of how you've built and maintained gaming communities in the past. Highlight your strategies for engagement and retention, and be ready to discuss how you’ve turned player feedback into actionable insights. This will demonstrate your ability to align with the role's responsibilities.
✨Emphasise Collaboration Skills
Since the role involves working cross-functionally, be prepared to discuss your experience collaborating with different teams like game design and marketing. Share examples of successful projects where you’ve worked with others to achieve common goals, showcasing your excellent communication skills.
✨Be Ready to Analyse Metrics
Brush up on your analytical skills and be prepared to talk about how you’ve used engagement metrics in previous roles. Discuss how you’ve identified trends and created campaigns based on data, as this will highlight your strategic thinking and ability to drive community growth.
