Warehouse Manager in Poole

iMAG is an award-winning boutique video company specialising in extraordinary visual experiences. We provide LED screen, video control, projection, virtual production and broadcast solutions for leading brands, production companies, creative agencies, broadcasters and event organisers. We are passionate about delivering high-quality, technically excellent visual solutions, and that starts long before our equipment arrives on site. Our warehouse, asset systems and preparation processes are critical to ensuring every project is delivered with the precision, reliability and care our clients expect.

As we continue to grow, we are looking for an experienced Warehouse & Asset Manager to take ownership of our warehouse operations, technical assets, inventory systems and equipment preparation processes. This role is a key leadership role within the business. You will be responsible for the efficient day-to-day running of our Poole warehouse, ensuring our high-value technical equipment is maintained, tested, prepared, dispatched and returned to the highest standard. Working closely with our project managers, technical teams and crew, you will help ensure the right equipment is in the right place, at the right time, ready to perform.

Key Responsibilities

• Lead the day-to-day operation of the warehouse facility.
• Maintain a safe, clean, organised and efficient working environment.
• Oversee equipment preparation, testing, quality control and dispatch.
• Ensure all equipment is accurately prepared, packed and ready for project deadlines.
• Manage inventory, stock control, asset tracking and equipment movements.
• Ensure equipment is checked in and out accurately using internal systems.
• Conduct regular stock audits and asset verification checks.
• Coordinate repairs, servicing and preventative maintenance programmes.
• Maintain accurate service, maintenance, damage and asset records.
• Liaise with project managers, technical teams and crew to ensure kit lists, prep requirements and delivery schedules are accurate and achievable.
• Support the management of sub-hired equipment, including check-in, check-out, condition reporting and return processes.
• Oversee vehicle loading and unloading, ensuring equipment is packed safely and efficiently.
• Lead, support and develop the warehouse team.
• Champion continuous improvement across warehouse workflows, equipment prep, asset control and team processes.
• Develop and improve warehouse systems, processes and procedures.
• Ensure compliance with all Health & Safety requirements and warehouse best practice.
• Support the wider operations team in maintaining excellent standards across the business.

Essential Skills & Previous Experience

• Previous experience managing a warehouse, logistics, technical stores or asset management operation.
• Strong inventory, stock control and asset management experience.
• Experience leading, supervising or developing a team.
• Excellent organisational and planning skills.
• High attention to detail and a strong commitment to quality control.
• Ability to work under pressure and to deadlines while maintaining high standards.
• Strong communication and leadership skills.
• Confident IT skills, including Microsoft Office and inventory or asset management systems.
• Practical, hands-on approach with strong problem-solving ability.
• Ability to manage multiple priorities in a fast-paced environment.
• Good understanding of Health & Safety regulations and safe warehouse working practices.
• Physically able to support manual handling and warehouse activity when required.

Preferred Experience

• Experience using Current RMS or similar rental management / asset tracking software.
• Previous experience within the Audio Visual, Live Events, Broadcast, Film, Television, Production or Entertainment industries.
• Experience managing high-value technical equipment.
• Knowledge of LED screens, video systems, projection equipment, media servers, broadcast equipment or AV control systems.
• Experience working with equipment rental, technical prep, de-prep and maintenance workflows.
• Experience coordinating sub-hires, freelance crew or project-based warehouse movements.
• Forklift licence.
• IOSH, NEBOSH or equivalent Health & Safety qualification.

About You

We are looking for someone who takes ownership, leads by example and thrives on maintaining high standards. You will be proactive, organised and calm under pressure, with the ability to keep a busy technical warehouse running smoothly. You will understand the importance of accuracy, accountability, safe working and teamwork, and you will take pride in ensuring every piece of equipment leaves the warehouse in exceptional condition. The ideal candidate will have experience using Current RMS and will be confident working with asset management, rental or inventory systems. You will enjoy improving processes, developing people and creating efficient systems that support operational excellence across the business. You do not need to know every piece of technology we use from day one, but you do need to be detail-focused, reliable, practical and committed to maintaining the standards expected of a premium technical production company.

What we offer

• Competitive salary, depending on experience.
• Company pension scheme.
• Ongoing training and professional development.
• Career progression opportunities within a growing business.
• The opportunity to work with industry-leading video, LED, projection and broadcast technology.
• The chance to play a key role in shaping and improving our warehouse and asset management operations.