At a Glance
- Tasks: Build strong client relationships and deliver exceptional service in a dynamic team.
- Company: Join a leading company recognised for its supportive culture and growth opportunities.
- Benefits: Enjoy competitive salary, flexible work options, and a comprehensive benefits package.
- Other info: Work remotely with occasional in-person collaboration for training and support.
- Why this job: Be part of an entrepreneurial team that values your ideas and contributions.
- Qualifications: Bachelor’s degree and 3-5 years in account management or HR preferred.
The predicted salary is between 59400 - 75000 £ per year.
Join our dynamic Total Rewards team in the vibrant Central/Northern Vermont market as a Client Manager! Here, you'll have the exciting opportunity to build strong client relationships while delivering exceptional service and support. In this client-facing role, you’ll lead benefit platform initiatives, support open enrollment, manage reporting and compliance tasks, and coordinate employee communications. You’ll also assist with RFPs, renewal tracking, and ongoing client meetings.
If you’re organized, proactive, and passionate about client success, this is a great opportunity to grow with a supportive and knowledgeable team. This position offers flexibility, including the option to work remotely. Because we value in‑person collaboration for training, client support, and strategic meetings, qualified candidates must live within reasonable travel distance to one of our VT or NH locations.
What You Bring
- Bachelor’s degree with 3–5 years of experience in account management or HR (employee benefits preferred)
- Active health, life, and disability license in applicable state(s)
- Proficiency with Microsoft Office and virtual meeting platforms
- Strong communication, organization, and analytical skills
- Ability to make sound independent decisions and manage priorities effectively
- Customer-focused and empathetic, with the ability to stay composed under pressure
- Self-directed and collaborative team player
- Willingness to be occasionally available after hours (monthly cell phone stipend provided)
Compensation & Benefits
Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following: Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development.
In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities.
This Job Description is not a complete statement of all duties and responsibilities comprising this position. The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Client Manager - Benefits Division in Burlington employer: IMA Financial Group
At IMA, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the beautiful Central/Northern Vermont area. Our commitment to employee growth is evident through our robust benefits package, flexible work options, and unique ownership model that empowers you to make a real impact. Join our supportive team where collaboration and client success are at the forefront, and enjoy the opportunity to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager - Benefits Division in Burlington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. The more people you know, the better your chances of landing that Client Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their benefits division and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As a Client Manager, you'll need to convey information clearly and effectively. Role-play common interview questions with a friend or use video calls to simulate the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our awesome team at IMA.
We think you need these skills to ace Client Manager - Benefits Division in Burlington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in account management and employee benefits, as well as any relevant skills that match what we’re looking for.
Showcase Your Communication Skills:Since this role is client-facing, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you can effectively engage with clients.
Be Proactive and Organised:We love candidates who are proactive! In your application, share examples of how you've managed priorities and tackled challenges in previous roles. This will show us you’re ready to take on the responsibilities of the position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at IMA Financial Group
✨Know Your Benefits Inside Out
As a Client Manager in the Benefits Division, it's crucial to have a solid understanding of employee benefits. Brush up on the latest trends and regulations in health, life, and disability insurance. This knowledge will not only impress your interviewers but also show that you're genuinely interested in helping clients navigate their options.
✨Showcase Your Communication Skills
Since this role is client-facing, demonstrating strong communication skills is key. Prepare examples of how you've effectively communicated complex information to clients or colleagues in the past. Practising clear and concise responses will help you convey your ideas confidently during the interview.
✨Highlight Your Organisational Skills
Being organised is essential for managing multiple client accounts and tasks. Share specific instances where your organisational skills led to successful outcomes, such as managing open enrolment processes or coordinating client meetings. This will illustrate your ability to handle the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past experiences where you had to make sound decisions under pressure. Practising these scenarios will help you articulate your thought process and demonstrate your customer-focused approach.
