At a Glance
- Tasks: Lead commercial performance and drive operational improvements in a dynamic business environment.
- Company: Join Irwin Mitchell LLP, a forward-thinking firm with a commitment to excellence.
- Benefits: Enjoy 25 days holiday, flexible pension schemes, and paid volunteering days.
- Other info: Work in a fast-paced environment with opportunities for professional growth.
- Why this job: Shape the future of the business while making a real impact on performance.
- Qualifications: Strong commercial acumen and experience in improving business performance required.
The predicted salary is between 60000 - 75000 £ per year.
Take ownership of commercial performance, operational improvement and strategic delivery across a designated department within our Business Services Group. Working closely with Partners, Department Heads, and the Head of Business Performance, you will identify under‑performance, understand root causes, and drive improvement roadmaps. This role is about spotting opportunities, influencing stakeholders and shaping the future direction of the business.
Day‑to‑Day Responsibilities
- Monitor and analyse departmental performance, identifying trends, risks and opportunities across financial, operational and resource metrics.
- Deep dive into commercial challenges – for example, low margins – to understand root causes and recommend remedies.
- Develop improvement roadmaps to enhance financial performance, operational delivery, onboarding, margins and overall business efficiency.
- Lead operational performance delivery by identifying gaps in KPIs/SLA achievement and driving corrective action.
- Build strong, trusted relationships with Partner‑level stakeholders and cross‑functional teams (HR, Finance, Data, BD & M, Resource Planning).
- Influence stakeholders across the business to adopt changes, improve processes and support delivery of strategic priorities.
- Support the development of departmental resource plans, budgets and financial forecasts.
- Use data‑led insights to drive decision‑making, commercial planning and continuous improvement across your portfolio.
Your work will directly impact
- Financial performance — including margins, resource utilisation and department profitability.
- Operational efficiency — identifying and removing blockers that impact legal teams.
- Commercial effectiveness — improving pricing strategies, profitability and financial forecasting.
- Department performance — shaping better ways of working, governance and planning.
Experience & Skills We're Looking For
Essential
- Strong commercial acumen with experience improving business performance in a commercial or operational role.
- Ability to interpret and analyse financial information, including P&L performance and margin drivers.
- Experience identifying performance issues and creating improvement plans.
- Comfortable working with data, metrics and performance dashboards to draw insights.
- Strong relationship‑building skills, particularly with senior stakeholders and Partners.
- Proven ability to influence, challenge and drive change across different teams.
- Experience working in a fast‑paced, complex environment.
- Backgrounds welcomed from commercial roles, business performance, operational delivery, commercial finance or similar.
Desirable
- Exposure to professional services and/or legal services.
- Experience working within matrix environments.
Benefits – What We Can Offer You
- 25 days holidays as standard plus bank holidays – you can buy up to 35 hours of extra holiday.
- Generous and flexible pension schemes.
- Volunteering days – two days of volunteering every year for a cause of your choice (fully paid).
- Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
Irwin Mitchell LLP is an equal opportunity employer.
Strategic Commercial Performance Lead in Leeds employer: IM LLP
Irwin Mitchell LLP is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where strategic thinkers can thrive. With generous benefits such as flexible pension schemes, ample holiday allowances, and dedicated volunteering days, employees are empowered to make a meaningful impact while enjoying a supportive environment. Located in a fast-paced sector, this role provides unique opportunities to influence business performance and drive operational improvements alongside senior stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Commercial Performance Lead in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their goals. We want to see you shine and demonstrate that you're the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested and keeps you on their radar as they make decisions.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to track your application.
We think you need these skills to ace Strategic Commercial Performance Lead in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in commercial performance and operational improvement. We want to see how your skills align with the role of Strategic Commercial Performance Lead, so don’t hold back!
Showcase Your Data Skills:Since this role involves a lot of data analysis, be sure to mention any experience you have with interpreting financial information and using metrics to drive decisions. We love seeing candidates who can turn numbers into actionable insights!
Highlight Relationship-Building Experience:This position requires strong relationship-building skills, especially with senior stakeholders. Share examples of how you've influenced change or improved processes in previous roles. We’re all about collaboration here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at IM LLP
✨Know Your Numbers
Make sure you’re comfortable with financial metrics and performance indicators. Brush up on your understanding of P&L statements and margin drivers, as you'll likely be asked to interpret these during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified performance issues in the past and the steps you took to create improvement plans. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Build Rapport with Stakeholders
Think about how you can demonstrate your relationship-building skills. Have a few anecdotes ready that highlight your ability to influence and collaborate with senior stakeholders and cross-functional teams.
✨Data-Driven Decision Making
Familiarise yourself with data-led insights and how they can drive commercial planning. Be prepared to discuss how you've used data to inform decisions and improve business performance in previous roles.
