At a Glance
- Tasks: Drive commercial performance and operational improvements in a dynamic business environment.
- Company: Join a leading firm known for its collaborative and innovative culture.
- Benefits: Enjoy 25 days holiday, flexible pension schemes, and paid volunteering days.
- Other info: Fast-paced environment with opportunities for professional growth and development.
- Why this job: Shape the future of the business while making a real impact on performance.
- Qualifications: Strong commercial acumen and experience in improving business performance.
The predicted salary is between 60000 - 75000 £ per year.
Take ownership of commercial performance, operational improvement and strategic delivery across a designated department within our Business Services Group. Working closely with Partners, Department Heads, and the Head of Business Performance, you will identify under‑performance, understand root causes, and drive improvement roadmaps. This role is about spotting opportunities, influencing stakeholders and shaping the future direction of the business.
Day‑to‑Day Responsibilities
- Monitor and analyse departmental performance, identifying trends, risks and opportunities across financial, operational and resource metrics.
- Deep dive into commercial challenges – for example, low margins – to understand root causes and recommend remedies.
- Develop improvement roadmaps to enhance financial performance, operational delivery, onboarding, margins and overall business efficiency.
- Lead operational performance delivery by identifying gaps in KPIs/SLA achievement and driving corrective action.
- Build strong, trusted relationships with Partner‑level stakeholders and cross‑functional teams (HR, Finance, Data, BD & M, Resource Planning).
- Influence stakeholders across the business to adopt changes, improve processes and support delivery of strategic priorities.
- Support the development of departmental resource plans, budgets and financial forecasts.
- Use data‑led insights to drive decision‑making, commercial planning and continuous improvement across your portfolio.
Your work will directly impact
- Financial performance — including margins, resource utilisation and department profitability.
- Operational efficiency — identifying and removing blockers that impact legal teams.
- Commercial effectiveness — improving pricing strategies, profitability and financial forecasting.
- Department performance — shaping better ways of working, governance and planning.
Experience & Skills We're Looking For
Essential
- Strong commercial acumen with experience improving business performance in a commercial or operational role.
- Ability to interpret and analyse financial information, including P&L performance and margin drivers.
- Experience identifying performance issues and creating improvement plans.
- Comfortable working with data, metrics and performance dashboards to draw insights.
- Strong relationship‑building skills, particularly with senior stakeholders and Partners.
- Proven ability to influence, challenge and drive change across different teams.
- Experience working in a fast‑paced, complex environment.
- Backgrounds welcomed from commercial roles, business performance, operational delivery, commercial finance or similar.
Desirable
- Exposure to professional services and/or legal services.
- Experience working within matrix environments.
Benefits – What We Can Offer You
- 25 days holidays as standard plus bank holidays – you can buy up to 35 hours of extra holiday.
- Generous and flexible pension schemes.
- Volunteering days – two days of volunteering every year for a cause of your choice (fully paid).
- Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
Irwin Mitchell LLP is an equal opportunity employer.
Commercial Delivery Manager (6047) employer: IM LLP
Irwin Mitchell LLP is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where collaboration and innovation thrive. With generous benefits such as flexible holiday options, a robust pension scheme, and dedicated volunteering days, employees are empowered to make a meaningful impact both within the company and in their communities. Located in a fast-paced environment, this role provides the opportunity to influence strategic decisions and drive operational improvements, making it a rewarding place for those looking to advance their careers in commercial performance.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Delivery Manager (6047)
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We think you need these skills to ace Commercial Delivery Manager (6047)
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to IM LLP.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of IM LLP. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at IM LLP
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with IM LLP, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at IM LLP, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for IM LLP could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at IM LLP as they’re likely seeking a candidate who can enhance their workplace culture.
