Support Worker in Trowbridge

Support Worker in Trowbridge

Trowbridge Full-Time 15 - 15 £ / hour (est.) No working from home possible
ILS Case Management

At a Glance

  • Tasks: Support Bobby in daily activities and promote his independence.
  • Company: Join a caring team dedicated to making a difference in lives.
  • Benefits: Earn £15-£16 per hour, enjoy 5.6 weeks holiday, and receive ongoing training.
  • Other info: Flexible hours and a supportive work environment await you!
  • Why this job: Make a real impact in Bobby's life while gaining valuable experience.
  • Qualifications: Experience with special needs and a passion for helping others.

The predicted salary is between 15 - 15 £ per hour.

  • Position
  • Carer/Support Worker/Client Recruitment
  • Location
  • Trowbridge, Wiltshire
  • Pay
  • £15.00 per hour – Weekday day shifts (Monday–Friday)
  • £16.00 per hour – Weekends & bank holidays (day shifts)
  • Sleeping night shifts will be paid at NLW
  • Hours
  • 38 hours per week (approx. 39.5 hours including 1 Saturday per month)

Hours may be shared between more than one Support Worker.

Flexibility is required, particularly on Fridays, weekends, and in line with Bobby and his family’s plans.

Bank hours are also available to cover absences of the current team.

  • Monday – 6 hours (typically 12:00–18:00, may vary to 10:00–16:00)
  • Thursday – 6 hours (17:00–23:00 or 18:00–00:00)
  • Friday – 12 hours (split shift: 6 hours day & 6 hours evening, e. g. 10:00–22:00 or 11:00–23:00)
  • Sunday – 6 hours
  • Saturday – 6 hours (1 per month)
  • Start Date
  • ASAP (subject to satisfactory employment checks)
  • Job Summary

We are looking for compassionate and dedicated Support Workers who are passionate about making a positive difference in Bobby’s life.

This is a rewarding opportunity to support a young adult to live independently and happy.

Bobby was born in 1998 and currently lives with his mother and his father in the family home.

Bobby requires 24‑hour support and as such is very dependent on his mother and father.

He has a passion for music and “loves” his i Pad, music technology, books and games that illicit sound.

  • Bobby’s Profile
  • Cortical Visual Impairment (CVI)
  • Autism
  • Mild cerebral palsy
  • Moderate learning disability
  • What Bobby May Require
  • Support with mobility in unfamiliar environments due to visual impairment
  • Encouragement to use his cane consistently
  • Close supervision in busy or unfamiliar environments
  • Communication Challenges
  • Use technical or unexpected language
  • Experience delayed processing
  • Occasionally find it difficult to respond appropriately to yes/no questions

Responsibilities

  • Assisting Bobby to participate in, enjoy, and achieve success in a range of activities/leisure pursuits out in their local community, and at home.

To work with him following specific direction, providing guidance as required, and being able to use own initiative in order to ensure that Bobby has suitable one-to-one support.

  • To assist with and encourage increased independence in accessing activities and completing personal care and daily living activity as advised by parents/therapists/case manager. (Bobby is able to manage most personal care activities independently but may require some assistance with some tasks).
  • To support Bobby in maximising his independence in all activities of daily living
  • To enable and promote him in pursuing social outings
  • To provide companionship
  • To assist with any personal care required
  • Safeguarding

ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment.

The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.

This position will require

  • Proof of eligibility to work in the UK
  • Satisfactory references, including from your most recent employer
  • Enhanced DBS check (A conviction will not necessarily prevent employment)

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

Qualifications & Skills

  • Must be able to work with specialist equipment (training will be provided).

A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.

  • Experience of working with children/adults with special needs.
  • Confident and comfortable working in a family home and sensitive to the needs and wishes of Bobby and his family.
  • Can demonstrate commitment and passion for meeting Bobby's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed) - and willing to drive the clients adapted vehicle.
  • Non-Smoker – this post operates in a non-smoking environment.
  • Driving
  • Driver required: Essential
  • Vehicle use: Will be using Bobby's car, manual
  • Using own vehicle for work: Yes, on duty and to attend training

Benefits

  • 5.6 weeks holiday (pro rata)
  • Free DBS check
  • Free parking
  • Induction
  • Relevant training opportunities (including The Care Certificate)
  • Regular clinical supervision/review meetings
  • Ongoing support from a dedicated Case Manager and HR department
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Support Worker in Trowbridge employer: ILS Case Management

At ILS Case Management in Gloucester, we pride ourselves on being an exceptional employer dedicated to empowering our staff and the individuals we support. Our work culture is rooted in empathy and collaboration, offering competitive pay, ongoing training, and a family-like environment that fosters personal and professional growth. Join us to make a meaningful impact in the lives of those with brain injuries while enjoying the unique advantages of working in a supportive community.

ILS Case Management

Contact Details:

ILS Case Management Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Worker in Trowbridge

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at ILS Case Management.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from ILS Case Management!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like ILS Case Management, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at ILS Case Management or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Support Worker in Trowbridge

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Teamwork
Customer Service
Flexibility

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to ILS Case Management:Before hitting send, make sure to tailor your application specifically to ILS Case Management! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at ILS Case Management

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.