At a Glance
- Tasks: Support a young man with autism and learning difficulties in daily activities and personal care.
- Company: Join ILS Case Management, the UK's leading independent case management company.
- Benefits: Earn £16.22-£17.34 per hour, with flexible shifts and opportunities for extra hours.
- Other info: Must have a driving licence and be comfortable working in a family home with a dog.
- Why this job: Make a real difference in someone's life while working in a supportive and caring environment.
- Qualifications: Experience with autism and learning difficulties preferred; enthusiasm and patience are essential.
Location: Ashford, Kent
Pay: £16.22 per hour Monday to Friday Days, £17.34 per hour weekend and bank holidays, NLW (currently £12.21 for those age 21+) per hour sleeping nights Monday to Friday, NLW (currently £12.21 for those age 21+) +£1, sleeping nights weekends and bank holidays.
Hours: Various shifts available: Term Time: Monday and Thursday 3pm - 8pm, Wednesday and Thursday Nights 7:45pm - 9am, Saturday and Sunday Days 8:15 am - 9pm. Various 12 hour shifts available during the college holidays.
Driver required? Essential
Using Own Vehicle for work purposes? Yes, on duty and to attend training. Must have business insurance.
Essential Experience: Experience/understanding of needs related to autism, learning difficulties, ADHD, speech and language delay and hearing difficulties.
Desirable: Experience of working with children with special needs (This is preferred but enthusiasm, patience and willingness to learn is essential).
Interview Date (week commencing): As and when applications are received, this may be completed via video calling
Start Date: ASAP (subject to satisfactory employment checks)
Hi, I’m a young man born in 2006, and I’m looking for a dynamic, kind, patient, and caring person to help support me as I take an exciting next step in my life. I live with my family (and our lovely dog!) in Ashford, but soon I’ll be moving into my own space right next door. It’s a big change, and I’ll need someone who can help me feel confident and supported throughout the transition.
I’m independently mobile and have Autism, ADHD, learning difficulties, hearing impairment, and a speech and language delay—so I appreciate when people are calm, alert, and really understand how to support me. Sometimes I need verbal prompts, physical help, or someone who can use the right strategies when I’m feeling overwhelmed.
I love going out in the car, riding on trains, eating out, swimming, listening to music, and playing computer games. It’s important to me that the people around me interact with me and include me in what’s going on—I enjoy being part of things.
You’ll be joining a great care team and helping me with day-to-day things like personal care, home activities, and fun trips out. You’ll also help me take part in education, therapy, and leisure activities that help me grow. Once I move into my accommodation you will cook with me and help me to learn how to complete household chores. It is important that you are patient with me as I will be going from living with my parents to being in my own space.
There’s a chance for extra hours during college holidays and when other carers need cover, too—so if you’re dependable and up for building a good connection, this could be a great fit.
You’d Be Perfect For This Role If You:
- Are Supportive
- Are kind, patient, and full of energy
- Work well with families and professionals to provide consistent, compassionate care
- Are happy to be part of a close-knit team that truly cares
- Have Integrity
- Are honest, reliable, and professional in everything you do
- Communicate openly and respectfully with my family and support team
- Always do the right thing
- Are Client Centered
- Put me at the heart of your work and respect my choices
- Adapt your support to suit my needs, interests, and pace
- Help me grow in confidence and independence
- Are Quality Focussed
- Take pride in delivering high standards of care
- Follow therapy programmes carefully and are open to learning
- Are observant, detail-oriented, and committed to doing your best
- Are Positive
- Bring a can-do attitude and a sense of fun
- Focus on what I can do and help me find solutions
- Celebrate progress and help me live life to the fullest
Safeguarding: We’re committed to safeguarding and promoting the welfare of everyone involved. You’ll need:
- Proof of right to work in the UK
- Satisfactory references (including your last employer)
- Enhanced DBS check (a conviction won’t necessarily prevent employment)
About You: We would like to receive your application, if you have the following skills/behaviours:
- Experience/understanding and desire to learn in relation to; autism, learning difficulties, ADHD, speech and language delay, hearing difficulties and behavioural challenges.
- Confident and comfortable working in our client’s own home and sensitive to the needs and wishes of him and his family
- Comfortable taking our client out independently
- Can demonstrate commitment and passion for meeting his needs
- Can demonstrate empathy and understanding in an appropriate and professional manner
- A team player who understands the importance of working collaboratively with others and will feed back to the parents and the case manager if there are any issues.
- Can develop productive and professional relationships with others
- Manages stress well
- Actively creates an inclusive environment respecting dignity and diversity
- Good organisational skills
- Can adhere to high standards of quality and care.
- Friendly, approachable with a proactive and encouraging style.
- Aptitude and desire to work with children with additional needs.
- Able to work flexible hours, sometimes at short notice.
- Patient, tolerant and enthusiastic with a cheerful, caring and positive attitude.
- Responsible attitude with a good sense of humour.
- Reliable, trustworthy and a good communicator.
- Basic understanding of the principles of supporting a child with additional needs.
- Proactively willing to engage in a developmentally appropriate range of activities.
- Willing and physically able to participate in a variety of indoor and outdoor activities.
- Excellent literacy and numeracy skills and confident using I.T.
- Willing to travel.
- Willing to work with a dog present in the family home.
- Can maintain an excellent level of confidentiality
- A full driving licence (endorsements to be disclosed)
- Use of own car for work purposes
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.
About Us: ILS Case Management is the UK’s leading independent nationwide Case Management company. When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.
Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement. If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client’s care needs.
For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/careers/work-as-a-carer-support-worker
Our Company Values:
- We are Supportive. It matters to us that our clients and staff know that we care.
- We have Integrity. We can be trusted to work in a professional, honest and transparent way.
- We are Client Centred. We put our client’s aspirations at the centre of everything we do.
- We are Quality Focussed. We set high standards and aim to exceed them.
- We Are Positive. We Find Solutions And Empower Others.
Support Worker in Tenterden employer: ILS Case Management
At ILS Case Management, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both our staff and clients. Located in Ashford, Kent, we provide competitive remuneration and flexible working hours, along with opportunities for professional growth and development in the field of care. Join our dedicated team and make a meaningful impact in the lives of individuals with special needs while enjoying a fulfilling career in a compassionate environment.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Tenterden
✨Tip Number 1
Familiarise yourself with the specific needs of the client you'll be supporting. Understanding autism, ADHD, and other related conditions will help you connect better and demonstrate your commitment during interviews.
✨Tip Number 2
Showcase your ability to work independently and as part of a team. Highlight any previous experiences where you've successfully collaborated with families or professionals, as this is crucial for providing consistent care.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios that may arise while supporting the client. Think about strategies for managing overwhelming situations and how you can encourage independence in daily activities.
✨Tip Number 4
Emphasise your flexibility and willingness to adapt to the client's needs. Being open to working varied hours and participating in different activities will show that you're dedicated to providing the best support possible.
We think you need these skills to ace Support Worker in Tenterden
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the specific needs of the client. Highlight your experience and skills that align with supporting individuals with autism, ADHD, and other learning difficulties.
Tailor Your CV:Make sure your CV reflects relevant experience in care or support work. Include any specific training or qualifications related to special needs, as well as examples of how you've successfully supported individuals in similar situations.
Craft a Personal Statement:Write a personal statement that showcases your passion for working with children with additional needs. Emphasise your patience, empathy, and ability to create an inclusive environment, as these qualities are essential for this role.
Proofread Your Application:Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application demonstrates professionalism and attention to detail, which is crucial in a support worker role.
How to prepare for a job interview at ILS Case Management
✨Understand the Client's Needs
Before the interview, take some time to research autism, ADHD, and other learning difficulties. This will help you demonstrate your understanding of the specific needs of the client and show that you're genuinely interested in providing the best support possible.
✨Showcase Your Patience and Empathy
During the interview, be prepared to share examples of how you've shown patience and empathy in previous roles. This is crucial for a Support Worker, as the client will need someone who can remain calm and supportive during challenging situations.
✨Highlight Teamwork Skills
Emphasise your ability to work collaboratively with families and professionals. Share experiences where you've successfully communicated and worked as part of a team, as this role requires close cooperation with others to provide consistent care.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations related to the client's needs. Think about potential challenges and how you would approach them, demonstrating your problem-solving skills and adaptability.
