Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support a young man with daily living and education, promoting his independence.
- Company: Join ILS Case Management, a leading independent nationwide company.
- Benefits: Earn £15.50-£16.50 per hour, plus annual leave and training opportunities.
- Why this job: Make a real difference in someone's life while developing your skills.
- Qualifications: Experience with disabilities is essential; patience and empathy are key.
- Other info: Flexible hours, supportive team, and a rewarding environment await you.
The predicted salary is between 13 - 16 £ per hour.
Location: Ipswich
Position: Carer/Support Worker/Client Recruitment
Remuneration: £15.50-£16.50 dependent on shift
About The Role
Location: Ipswich IP6
Days & Hours: The hours could be shared by more than one support worker. Evenings: Monday-Thursday 5.00pm-midnight and alternate Fridays 10am-midnight (this shift will be shared by 2 people, 10am-5pm and 5pm-midnight). Weekend days, the hours will be arranged with the client’s parents in advance, typical shifts 11am-10pm. Overtime available for sleeping nights (very ad-hoc and arranged with the family in advance) and extra hours to cover absences of the other members of the team. Please note: on your application what hours you would prefer; we are happy for you to apply even if you are able to do some of the hours.
Pay:
- Monday to Friday days £15.50
- Weekend days £16.50
- Monday to Thursday sleeping nights £10.50
- Friday to Sunday sleeping night £10.75
Driver required? Essential
Driving Clients Car? Yes, D’s SUV with a fitted hoist in the boot for his wheelchair
Using Own Vehicle for work purposes? Yes, On duty and to attend trainings
Essential Experience & Desirable
Essential Experience: Cerebral Palsy, asthma, autism and challenging behaviour
Desirable: Experience working with children with disabilities and an interest in therapy
Pets: 3 cats
Accommodation (while on duty): Family home.
Interviews & Start Date
Interviews Week Commencing: Interviews will happen on a rolling basis. This advert will close when sufficient applications have been received. Please apply as soon as possible to ensure that your application can be considered.
Start Date: ASAP (subject to satisfactory employment checks)
Introducing D
We are seeking a patient, caring and alert Support Worker to support D, born in 2009, he lives with his parents and has wider family close by who are very important to him. He enjoys swimming and going for car journeys; he has very good road knowledge. D acquired a brain injury shortly after birth and as a result has Cerebral Palsy affecting all 4 limbs. He has a diagnosis of Autism and Asthma and has regular medication for this. He is supported by a Case Manager, Occupational Therapist, Physiotherapist, CAMHS and other Support Workers. D can mobilise independently around the home but can be prone to tripping over objects and his own feet. He has an electric wheelchair for when he is out in the community and a rollator for short walks. D has a diagnosis of OCD which affects his daily life in having to do simple tasks perfectly; this can be timely and cause him distress, when D becomes distressed he can become both verbally and physically aggressive to others.
Your role as a Support Worker is to support D with daily living, home education and increasing his independence. He requires assistance with dressing but can feed himself independently. You will be working alongside his support worker who has been with the family for 5 years, as well as 2 other bank support workers who know and understand D’s needs and behaviour. Patience and reassurance whilst helping to manage his OCD. This is an excellent opportunity for a dedicated person to join a dedicated home care team and develop existing skills and support this very special young man. A truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion.
Pay & Benefits
- Monday to Friday days £15.50
- Weekend days £16.50
- Monday to Thursday sleeping nights £10.50
- Friday to Sunday sleeping night £10.75
- 5.6 weeks annual leave pro rata
- Pension (subject to qualifying status)
- Sickness benefit (on successful completion of the probation period)
- Free DBS check.
In order to promote continuity of our high care standards, you will be offered:
- Induction
- Relevant training opportunities (including The Care Certificate)
- Regular clinical supervision/review meetings
- On-going support from a dedicated Case Manager and HR department
Safeguarding
ILS Is Committed To Safeguarding And Promoting The Welfare Of Our Clients Within The Activities We Undertake, And ILS Expects All Our Clients’ Employees And Workers To Share This Commitment. This Position Will Require Proof of eligibility to work in the UK; Satisfactory references, including your last employer; An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
About You
Are you calm, proactive and enthusiastic? Do you share our values?
- Client Focussed - Can you demonstrate commitment and passion for meeting our clients needs?
- Integrity - Can you demonstrate empathy and understanding in an appropriate and professional manner?
- Supportive - Can develop productive and professional relationships with others.
- Positive - You would be expected to create an inclusive environment and respect diversity.
- Quality Focussed – Always maintaining professionalism.
It would be great to receive your application, if you have the following skills/behaviours:
- Must be able to work with specialist equipment (training will be provided).
- A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
- Experience with working with Cerebral Palsy, Autism, Asthma, OCD and mental health.
- Confident and comfortable working in D’s own home and sensitive to the needs and wishes of him and his family.
- Can demonstrate commitment and passion for meeting D's needs.
- Can demonstrate empathy and understanding in an appropriate and professional manner.
- A team player who understands the importance of feedback to qualified members of the team.
- Can develop productive and professional relationships with others.
- Actively creates an inclusive environment respecting diversity.
- Good organisational skills who can adhere to standards and quality requirements.
- Friendly, approachable with a proactive and encouraging approach.
- Water confident to assist with swimming.
- Punctual, patient, reliable and trustworthy.
- Can maintain an excellent level of confidentiality.
- Good verbal & written communication skills and IT literate.
- Able to think creatively and to use initiative.
- Willingness to work flexibly and cover shifts, sometimes at short notice.
- A full driving licence (endorsements to be disclosed).
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.
About Us
ILS Case Management is the UK’s leading independent nationwide Case Management company. When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards. Our Case Managers work closely with our Clients; we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement. If you are successfully recruited, you will be employed directly by our client. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client’s care needs.
Support Worker in Ipswich employer: ILS Case Management
Contact Detail:
ILS Case Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in Ipswich
✨Tip Number 1
Get to know the company! Research ILS Case Management and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to support work, especially around handling challenging behaviours and working with children with disabilities. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show your passion! During the interview, share personal experiences or stories that highlight your commitment to supporting individuals like D. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Support Worker in Ipswich
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting others.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience you have. If you've worked with children or have experience with disabilities, shout about it! We love seeing how your skills match what we're looking for.
Show Your Availability: Since the role involves specific shifts, be clear about when you can work. Whether it's evenings, weekends, or odd hours, let us know your preferences in your application so we can find the best fit for you and D.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered as soon as possible. Don’t wait too long – we’re excited to hear from you!
How to prepare for a job interview at ILS Case Management
✨Know D's Needs
Before the interview, take some time to understand D's specific needs and challenges. Familiarise yourself with conditions like Cerebral Palsy, Autism, and OCD. This will not only show your commitment but also help you answer questions more effectively.
✨Show Your Empathy
During the interview, demonstrate your ability to empathise and connect with clients. Share examples from your past experiences where you've shown patience and understanding, especially in challenging situations. This is crucial for a role that requires compassion.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations with D. Prepare by thinking of potential scenarios, such as managing distress or assisting with daily tasks, and outline your approach to these challenges.
✨Highlight Teamwork Skills
Since you'll be working alongside other support workers, emphasise your teamwork skills. Talk about how you’ve collaborated with others in previous roles, and how you value feedback and communication within a team setting.
