Female Support Worker

Position: Carer/Support Worker/Client Recruitment

Remuneration:

• £13.50/hour – Mon–Sat, 8am–8pm
• £14.67/hour – Mon–Sat after 8pm
• £14.67/hour – Sundays & Bank Holidays
• £12.21/hour – Sleeping Nights (NLW, age 21+)

Location: Warsash, SO31

Bank & On‑Call Hours – Flexible Cover for Team Absences. Shifts will be covered between 8am-8pm, extra shifts may be available for sleeping nights dependent on Sabrina's needs.

Driver Essential: Confident driver with own vehicle, able to drive Sabrina’s large SUV.

Benefits:

• Free enhanced DBS check
• On‑going training and development opportunities, including The Care Certificate
• 5.6 weeks annual leave (pro‑rata)
• Regular clinical supervision and professional review meetings
• Support from a dedicated Case Manager and HR team
• Full induction and ongoing support

Gender Requirement: A female support worker is required due to the personal care needs of the client (Genuine Occupational Requirement). We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About The Role: We are looking for a dedicated, proactive and compassionate Support Worker to join an established home care team supporting Sabrina, a young lady born in 2006 who lives in Warsash with her parents and twin sister. Sabrina has a brain injury, experiences anxiety and some behavioural challenges, and is supported by a team of therapists and her family. She has a warm, caring nature and a great sense of determination. Family, friendship, and animals—especially horses and goats—are very important to her. She enjoys hair and make‑up, cooking, shopping, and the cinema. Sabrina attends regular physio sessions, personal training sessions, and equine therapy. Your support will focus on helping Sabrina build independence, improve organisational skills, access community activities safely, enjoy her hobbies, and manage day‑to‑day tasks—while always promoting dignity and confidence. There is a dog in the family home, so you’ll need to be comfortable around pets.

Key Responsibilities:

• Supporting Sabrina to engage in home and community activities
• Encouraging independence, routine, and organisation
• Providing emotional reassurance and assisting with anxiety management strategies
• Helping with cooking, shopping, and daily living tasks
• Assisting with personal care while promoting independence wherever possible
• Driving Sabrina’s large SUV as well as using your own car when required (including for training)
• Working collaboratively with family members and therapists

Experience:

• Supporting young adults with disabilities who have experienced trauma
• Ability to manage and understand a variety of behavioural needs
• Confident driver with own vehicle
• Comfortable driving a client’s large SUV
• An interest in therapy
• An animal lover—particularly horses

Recruitment & Safeguarding: We are committed to safeguarding and promoting the welfare of our clients. All appointments are made in line with safer recruitment practices.

You Will Be Required To Provide:

• Proof of your right to work in the UK
• Satisfactory references (including your most recent employer)
• An enhanced DBS certificate (a conviction will not necessarily prevent employment)

Interviews & Start Date:

• Interviews: Held as applications are received (video interviews may be used)
• Start Date: ASAP, subject to satisfactory employment checks

About You:

• Female due to providing personal care
• Must be able to work with specialist equipment (training will be provided).
• A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Experience with working with Brain Injury
• Confident and comfortable working in Sabrina’s own home and sensitive to the needs and wishes of her and her family
• Can demonstrate commitment and passion for meeting Sabrina's needs
• Can demonstrate empathy and understanding in an appropriate and professional manner
• A team player who understands the importance of feedback to qualified members of the team
• Can develop productive and professional relationships with others
• Actively creates an inclusive environment respecting diversity
• Good organisational skills who can adhere to standards and quality requirements
• Friendly, approachable with a proactive and encouraging approach
• Water confident to assist with swimming
• Punctual, patient, reliable and trustworthy
• Can maintain an excellent level of confidentiality
• Good verbal & written communication skills and IT literate
• Able to think creatively and to use initiative
• Willingness to work flexibly and cover shifts, sometimes at short notice
• A full driving licence (endorsements to be disclosed)

About Us: ILS Case Management is the UK's leading independent nationwide Case Management company. When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards. Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement. If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

Our Company Values:

• We are Supportive. It matters to us that our clients and staff know that we care.
• We have Integrity. We can be trusted to work in a professional, honest and transparent way.
• We are Client Centred. We put our client's aspirations at the centre of everything we do.
• We are Quality Focussed. We set high standards and aim to exceed them.
• We Are Positive. We Find Solutions And Empower Others.