Bank Support Worker

Bank Support Worker

Full-Time 11.7 - 14.3 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Provide 1:1 support to a gentleman with an acquired brain injury, promoting independence and wellbeing.
  • Company: Join ILS Case Management, the UK's leading independent case management company.
  • Benefits: Enjoy 5.6 weeks holiday, pension, free DBS check, and ongoing training opportunities.
  • Other info: Flexible hours with a dedicated Case Manager for guidance and support.
  • Why this job: Make a real difference in someone's life while developing your skills in a supportive environment.
  • Qualifications: Experience with brain injury care, strong communication skills, and a good sense of humour.

The predicted salary is between 11.7 - 14.3 £ per hour.

We are recruiting an experienced Bank Support Worker to work with our client as 1:1 support, a gentleman in his 50s with an acquired brain injury, who lives in his own home in the Bovey Tracey area, near Newton Abbot..

He is largely independent with personal care; however, he requires support with problem-solving, accessing the community, maintaining his safety, and promoting his independence, emotional wellbeing, and physical health.

Main Duties and Responsibilities

  • Maintaining the client's independence and daily routine by providing one-to-one support
  • Adopting an appropriate approach as guided by the Case Manager, Team Leaders and therapists involved in our client's care
  • Promoting his well-being to achieve positive outcomes
  • Excellent communication with other team members
  • Accurate record keeping is an essential aspect of the role, Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.

However, ILS will manage your day-to-day employment, providing you with the support you need to carry out your role.

Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

Qualifications and Requirements

  • Previous experience of working with brain injury
  • Experience of lone working.
  • Kind, caring and supportive
  • Confident about working in the home environment and sensitive to the needs and wishes of our client.
  • Reliable and trustworthy with a responsible attitude.
  • Flexible and able to use own initiative.
  • Must be able to work with specialist equipment (training will be provided).

A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.

  • Full driving licence essential (endorsements to be disclosed). Our client has his own car which the Support Worker will need to drive when supporting our client.
  • Able and willing to undertake training in order to update existing skills and learn new skills.
  • A good sense of humour.
  • A proactive and encouraging approach.
  • Able to work as part of a team and within boundaries
  • A good communicator with the ability to maintain effective working relationships.
  • A good timekeeper.
  • Able to demonstrate an understanding of the importance of maintaining confidentiality and to respect the clients and his families need for privacy.
  • Excellent verbal and written communication skills.

Desirable

  • Knowledge and experience about traumatic brain injury and mental health conditions.
  • Previous experience of working with adults with disability.
  • Completed the Care Certificate training requirements

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person's life has been changed by injury, we address the practicalities.

We work with children and adults who have had moderate or catastrophic, complex injuries.

We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.

We are CQC registered and compliant with their standards.

We are Supportive.

It matters to us that our clients and staff know that we care.

We have Integrity.

We can be trusted to work in a professional, honest and transparent way.

We are Client Centred.

We put our client's aspirations at the centre of everything we do.

We are Quality Focussed.

We set high standards and aim to exceed them.

We are Positive.

We find solutions and empower others.

Benefits

  • 5.6 weeks holiday (pro rata)
  • Pension (subject to qualifying status)
  • Free DBS check
  • Free parking
  • Induction
  • Relevant training opportunities (including The Care Certificate)
  • Regular clinical supervision/review meetings
  • Ongoing support from a dedicated Case Manager and HR department
  • Driving
  • Driver required: Essential
  • Vehicle use: Will be using the client's car, automatic
  • Using own vehicle for work: Yes, to/from work and to attend training
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Bank Support Worker employer: ILS Case Management

At ILS Case Management, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of both our clients and staff. As a Bank Support Worker in the Bovey Tracey area, you will benefit from comprehensive training, ongoing support from dedicated Case Managers, and a commitment to your professional growth, all while making a meaningful impact in the lives of individuals with acquired brain injuries. With generous holiday allowances, a pension scheme, and a focus on quality care, we ensure that our employees feel valued and empowered in their roles.

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Contact Details:

ILS Case Management Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Bank Support Worker

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at ILS Case Management.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from ILS Case Management!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like ILS Case Management, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at ILS Case Management or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Bank Support Worker

Experience with brain injury
Lone working experience
Kindness and caring attitude
Sensitivity to client needs
Reliability and trustworthiness
Flexibility and initiative
Ability to use specialist equipment

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to ILS Case Management:Before hitting send, make sure to tailor your application specifically to ILS Case Management! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at ILS Case Management

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.