Clinical and Academic Senior Account Manager South East GLH in London

At Illumina, we are expanding access to genomic technology to realise health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world-changing projects, you will do more and become more than you ever thought possible.

Field-based role covering the South East UK, you will ideally be located in the London area.

As Senior Territory Account Manager here at Illumina in the UK South East region, you will play a pivotal role in driving the adoption of our sequencing technologies within clinical settings. Working closely with regional hospitals, pathology labs, and diagnostic partners, you will help integrate genomics into routine workflow, transforming patient care through earlier detection, more precise treatment decisions, and improved outcomes. This is a field-based role requiring strong presence in front of customers and a genuine passion for building relationships in the clinical environment.

Illumina's employee benefits are industry-leading and include flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more!

Why You

You are a commercially driven professional with a solid understanding of genomics and molecular diagnostics. You thrive on building long-term partnerships and navigating complex hospital procurement processes, tenders, and validation steps. Your ability to translate advanced technologies into clear clinical value makes you a trusted advisor to clinicians and decision-makers. Experience in the UK healthcare or diagnostics sector is essential, ideally with regional hospitals or clinical laboratories as well as academic institutions. Ideally, you will have working knowledge of NGS.

Strategic Account Development

• Build and expand long-term relationships with hospitals, clinical labs, and diagnostic partners across the South East of the UK.
• Identify opportunities in Oncology, Reproductive Health, infectious disease, and broader diagnostic workflows.

Sales Execution

• Manage the full sales cycle from opportunity identification to negotiation and closing.
• Working through KOLs.
• Maintain accurate forecasting, CRM updates, and territory plans.

Customer Engagement

• Deliver tailored presentations that articulate clinical value and economic impact.
• Understand customer decision-making processes, budgeting cycles, and adoption barriers.

Cross-functional Collaboration

• Work closely with Sales Specialists, Field Application Scientists, Marketing, and other teams to ensure successful implementations.
• Translate customer needs into actionable internal strategies.

Market Expertise

• Stay informed on NHS procurement processes, tenders, and regulatory frameworks.
• Leverage genomics expertise to guide customers through technical and strategic decisions.

Experience / Education

• Degree in Life Sciences (BA/BSc or MSc/PhD preferred).
• Strong commercial experience in healthcare or diagnostics, ideally within UK hospitals or clinical labs.
• Solid understanding of molecular biology and genomics; NGS experience is highly advantageous.
• Proven ability to manage complex accounts and multiple stakeholders.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritised openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com.