Territory Account Manager in Birmingham

At Illumina, we are expanding access to genomic technology to realise health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world-changing projects, you will do more and become more than you ever thought possible.

The Role

As a Territory Account Manager here at Illumina, you will help grow our genomics portfolio with Healthcare, Research and Commercial customers, including Hospitals, Universities, Pharma, Biotech and Service Providers. You will support the development of account plans, learn how to identify and qualify new business opportunities, and help deliver excellent customer experience. This is an ideal role for someone with a life science background who enjoys new business development and is excited to develop.

Responsibilities:

• Develop high-value, long-term profitable customer accounts through relationship building sales techniques
• Identify and manage high-caliber genetic analysis sales opportunities through professional screening processes and use of all available information resources
• Develop comprehensive knowledge of prospects including personnel and responsibilities, budgeting, internal politics, products and services, competition and market
• Prepare compelling customer sales presentations and participate in all sales activities and assist with general customer demonstrations, training and support
• Negotiate all genetic analysis sales in territory and generate associated sales contracts and quotations
• Maintain profit margins through effective sales negotiation
• Coordinate and communicate sales activities and strategies effectively to supervisors
• Develop and maintain all account/contact details within Illumina’s CRM database. Utilize same to effectively monitor and direct customer purchasing activities
• Leverage CRM system to grow sales from existing customer base and expand customer base in assigned territory
• Provide regular and accurate sales forecast updates

Requirements:

• Strong technical background in molecular biology or genomics is required
• Developing professional and strategic sales skills with proven ability to develop and grow key accounts through networking at all levels on the customer organization. Additionally, ability to take qualified leads and turn them into closed deals
• Excellent listening, time management, organizational and interpersonal skills
• Strong negotiation skills
• Detail- and service-oriented individual

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritised openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.