Deputy Head of Learning & Development
Deputy Head of Learning & Development

Deputy Head of Learning & Development

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and enhance learning initiatives to elevate guest service standards.
  • Company: Top-tier corporate guest services provider known for excellence.
  • Benefits: Competitive salary, professional growth opportunities, and a dynamic work environment.
  • Why this job: Join a passionate team dedicated to delivering 5-star service and making a difference.
  • Qualifications: Experience in learning and development with a focus on guest services.
  • Other info: Exciting role with potential for career advancement in a reputable company.

The predicted salary is between 43200 - 72000 £ per year.

Job Description

Deputy Head of Learning & Development – Corporate Guest Services – £60k

I am currently working with one of the UK’s leading Guest Services provider within the corporate sector, who are looking for their new Deputy Head of Learning & Development.

My client has a reputation for providing a 5* service to their clients and I’m looking for a Deputy Head of Learning & Development who shares that passion, constantly striving to ensure that all employee’s share that vision and are given the tools to achieve it.

You will be responsible for the operational leadership and management of the L&D team, ensuring strong delivery of programs and services across the company. The role provides day-to-day management of the L&D team, oversees financial and resource planning, and delivers expert consultancy to stakeholders.

The ideal Deputy Head of Learning & Development will have the following skills/ experience;

  • A strong background within either 5* Hotels, Corporate Reception Services or Contract Catering
  • Held a senior L&D role for a minimum of 3 years
  • A natural passion for providing a 5* service
  • Impeccable presentation skills

If you feel this is the Deputy Head of Learning & Development role for you, apply today to avoid missing out on this fantastic opportunity.

Privacy Notice: https://illume-recruitment.com/legal_documents/privacy_policy

Deputy Head of Learning & Development employer: Illume Recruitment

As a leading provider of corporate guest services, our company is dedicated to fostering a culture of excellence and continuous improvement. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional development, ensuring that our employees thrive in a supportive environment. Join us in delivering 5-star service while advancing your career in a dynamic and rewarding workplace.
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Contact Detail:

Illume Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Head of Learning & Development

✨Tip Number 1

Network like a pro! Reach out to people in the corporate guest services sector, especially those in learning and development roles. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Showcase your passion for 5* service! When you get the chance to interview, share specific examples of how you've contributed to exceptional learning experiences in previous roles. We want to see that fire in your belly!

✨Tip Number 3

Prepare for situational questions! Think about how you'd handle various scenarios in learning and development. We love candidates who can think on their feet and provide innovative solutions.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who align with our values.

We think you need these skills to ace Deputy Head of Learning & Development

Leadership Skills
Training and Development
Coaching Skills
Performance Management
Communication Skills
Stakeholder Engagement
Curriculum Design
Project Management
Analytical Skills
Change Management
Employee Engagement
Strategic Planning
Adaptability
Customer Service Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Deputy Head of Learning & Development role. Highlight any relevant achievements in corporate guest services to show us you’re the perfect fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing 5* service and how your background makes you an ideal candidate for this position. We want to see your personality come through!

Showcase Your Learning & Development Expertise: In your application, be sure to emphasise your experience in learning and development. Share specific examples of how you've successfully implemented training programmes or improved team performance in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!

How to prepare for a job interview at Illume Recruitment

✨Know the Company Inside Out

Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what sets them apart in the corporate guest services sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Passion for Learning & Development

As a Deputy Head of Learning & Development, it's crucial to demonstrate your enthusiasm for fostering growth and development. Prepare examples of successful training programmes you've implemented or innovative learning strategies you've used. This will highlight your expertise and commitment to excellence.

✨Prepare for Behavioural Questions

Expect to face behavioural questions that assess your leadership style and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your experiences clearly and effectively.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask thoughtful questions about the company's approach to learning and development. This shows that you're not just interested in the position, but also in how you can contribute to their vision of providing a 5* service.

Deputy Head of Learning & Development
Illume Recruitment

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