Account Coordinator, EU (Fixed-Term Contract Hire)

We are seeking a highly organized and detail-oriented temporary Account Coordinator to support our Accounts team based in Paris. This role plays a vital part in coordinating product launches, supporting trade execution, and managing daily operational and administrative needs across key retail partners and distributor accounts. The ideal candidate is proactive, solutions-oriented, and comfortable managing multiple cross-functional touchpoints.

We are looking for a candidate based in the London metropolitan area who is open to traveling to Paris, France about once a week.

Responsibilities:

Launch & Assortment Coordination

• Update order forms and registration files for select retailers and platform

• Organize sample shipments in coordination with internal teams.

• Liaise with the marketing team to ensure timely delivery of all retailer-facing assets.

Trade Marketing Support

• Maintain and update the trade bible.

• Support the execution of trade activations in coordination with Area Manager and Marketing.

• Manage registration files for trade promotions and gift-with-purchase (GWP) programs.

• Coordinate orders for trade seasonal kits including boxes, pouches, and advent calendars.

• Assist in the planning and follow-up of ad hoc trade initiatives.

Distributor Operations Support

• Consolidate distributor requests for samples, GWPs, and marketing assets to streamline processes and ease workload for the Area Manager.

• Track GWP and mini product allocations and deliveries.

• Follow up on samples forecast

Field Operations Follow-Up

• Monitor and follow up on out-of-stock (OOS) issues in retail doors and websites.

• Track and reconcile gratis requests based on supply and demand insights.

Business Analysis

• Prepare weekly and monthly business performance analyses.

• Conduct stock and out-of-stock (OOS) reporting.

• Perform website audits and support e-commerce performance reviews.

• Research and report on competitive launches, social and e-commerce trends, and new market entries.

Administrative, Supply & Demand Coordination

• Track and follow up on purchase orders, innovation launches, gratis, and sampling orders.

• Coordinate with the logistics team to monitor delivery timelines and order statuses.

• Join and support weekly supply and demand meetings.

• Monitor inventory levels and outdated SKUs, and maintain catalogue accuracy (SKU status, return dates, etc.).

• Ensure strong communication flow between marketing, logistics, and field teams for press or promotional pushes.

• Help refine and build operational processes for efficiency.

• Experience in account coordination, sales support, trade marketing, or supply chain roles (CPG/beauty/fashion a plus).

• Strong organizational and time management skills.

• Proficiency in Microsoft Excel, PowerPoint, and/or Google Suite.

• Fluency in English and French required

• Ability to manage multiple priorities in a fast-paced, international environment.

• Excellent communication and interpersonal skills.

What we would like to offer…

• Base hourly rate: £25-30/hour*

• ILIA Products

*This is the hourly rate for this position. The actual salary offered will carefully consider a few factors including your skills, qualifications, experience, and location. Additionally, please note that this role will be employed by way of a 3rd party staffing agency.

About ILIA

ILIA makes clean skin-centric beauty. We see skincare and makeup as one and believe that skin should look like skin. With transparency as our guide and color as our vehicle, we challenge the conventions of clean beauty to create something radically new, through safe, groundbreaking formulas that protect + revive the skin. Headquartered in Laguna Beach, California, ILIA brings together a strong group of innovative thinkers, rule-breakers and creative problem solvers. We pave the way forward as the leading clean makeup brand in what is being called the Clean Beauty Revolution. Fast paced growth provides constant learning, collaborative teamwork, and the desire to be the best at what you do. We celebrate taking risks and doing what hasn’t been done before.

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