Sales Development Representative

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

About us

At GFS, we power eCommerce delivery through smart, tech-driven logistics solutions. Our multi-carrier platform gives businesses a simpler, more flexible way to ship, track, and manage parcels across the UK and worldwide. We're proud to support a wide range of retailers, helping them reach more customers and deliver a seamless experience every time. As we continue to grow, we're looking for motivated people who want to be part of a fast-paced, customer-focused business where their ideas and impact really matter.

The role

As a Sales Development Representative, you will play a key role in supporting our New Business Sales Team by identifying, qualifying, and delivering high-quality prospect data. You will plan and execute targeted prospecting campaigns, engage with potential customers, and help generate new business opportunities. This is a fast-paced, target-driven role suited to someone who is organised, proactive, and confident in communicating with new prospects.

Key responsibilities include:

• Delivering qualified prospect data in line with agreed KPIs.
• Working closely with the sales team to plan and execute targeted prospecting campaigns.
• Engaging with prospective customers via phone and email to validate data and generate opportunities.
• Building and managing prospect lists using CRM and data mining tools.
• Coordinating and executing multiple campaigns, tracking performance and outcomes.
• Responding to inbound enquiries and booking appointments for the sales team.
• Maintaining accurate and up-to-date records within CRM systems.

What we are looking for:

• Strong communication skills with confidence engaging new prospects.
• Good business awareness and ability to identify opportunities.
• Strong organisational skills with the ability to manage multiple campaigns.
• Proficient in Microsoft Office and comfortable using CRM systems.
• A proactive team player with a self-motivated and target-driven approach.
• Open-minded, willing to learn, and keen to develop within a sales environment.
• Industry knowledge or experience in eCommerce is desirable.
• Experience within the eCommerce or parcel delivery sector is desirable.

Benefits:

• 25 days' holiday (plus Bank Holidays)
• Birthday leave
• Pension and Life Assurance
• Range of employee awards
• Employee assistance programme to promote mental health wellbeing
• Enhanced maternity and paternity leave

Job Application Requirements:

• We welcome your application and look forward to considering you for this role. Please note, the following important requirements for all applicants:
• Right to Work in the UK & Basic DBS Check: You must have the legal right to work in the UK (we are not able to sponsor you). If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment. We use a third-party checking service for each of these, so you will need to provide them with relevant information if offered a role with us.
• References: We reserve the right to request two or more references to cover the past five years of your employment history. Please ensure you can provide accurate contact details for each of your referees.
• English Language: You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues.

If you meet the role requirements, as well as the above, and are ready to take the next step in your career, we encourage you to apply. Please be aware that we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive, we may close this advert ahead of the advertised closing date.

For more information about our company or employee benefits, please visit our website.