Marketing Operations Manager - Fixed-Term Contract East Grinstead, West Sussex £50,000 per annum (pro rata) Monday - Friday, 40 hours a week, worked 9am - 6pm
About us
An award-winning, market-leading 3PL (third-party logistics provider), ILG specialises in high-quality order fulfilment and delivery services. Our customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.
We are a people business, investing in training and development, recognising and rewarding our people's achievements and creating opportunities for them to progress within our business. If you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.
The role
As Marketing Operations Manager, you'll be at the heart of how our marketing activity works, making sure our systems, data and processes are set up to deliver results.
You'll take ownership of HubSpot CRM and Marketing Hub, ensuring leads are tracked effectively, automation runs smoothly, and we have clear insight into how marketing is contributing to our pipeline and growth.
Working closely with Marketing and Sales, you will:
- Own and optimise HubSpot CRM and Marketing Hub - Build and improve marketing automation, workflows and nurture journeys - Ensure leads are tracked accurately from first touch through to customer - Manage lead scoring, lifecycle stages and marketing attribution - Keep marketing data clean, accurate and reliable - Create dashboards and reporting that turn data into useful insights - Support campaigns with segmentation, lists and automation - Look for smarter ways to improve processes and reduce manual activity
Please be aware that this is a 6-month Fixed-Term Contract.
What we are looking for
We're looking for someone who loves making marketing systems work smarter and can turn data into meaningful insight.
You'll ideally have:
- Strong practical experience with HubSpot CRM and Marketing Hub - Experience with marketing automation, workflows and lead scoring - A good understanding of attribution and lead tracking - Strong analytical and data management skills - Excellent attention to detail - Experience working with Sales on lead management - A proactive, organised and solutions-focused approach - An understanding of GDPR and email marketing compliance
Benefits
- Discretionary company bonus scheme - Following successful probation period, the opportunity for hybrid working in line with ILG policy up to 50/50 remote/office working - Pension, Life Assurance, Healthshield Cash Plan and Discount Perks - 25 days' holiday (plus
Marketing Operations Manager - Fixed-Term Contract in London employer: ILG
ILG is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the heart of East Grinstead. With competitive salaries and a commitment to professional development, we offer our team members ample opportunities for growth while working with prestigious brands in the beauty, fashion, and wellbeing sectors. Join us to be part of a dynamic team dedicated to excellence in logistics and customer satisfaction.
