At a Glance
- Tasks: Coordinate logistics and build strong relationships with premium brands in beauty and fashion.
- Company: Join an award-winning 3PL known for exceptional service and a supportive culture.
- Benefits: Enjoy hybrid working, generous holiday, bonuses, and career development opportunities.
- Other info: Dynamic team with opportunities for training and progression.
- Why this job: Be the go-to person for clients and make a real impact in a fast-paced environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 38250 - 46750 £ per year.
About us
An award-winning, market-leading 3PL (third party logistics provider) ILG specialises in high-quality order fulfilment and delivery services.
Our customers are premium brands, many in the beauty, fashion and wellbeing sectors.
Our mission is to help them succeed.
We are a people business, investing in training and development, recognising and rewarding our people's achievements and creating opportunities for them to progress within our business.
If you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.
Be the trusted partner behind some of the UK's most exciting beauty, fashion and wellbeing brands
At ILG, we help premium brands deliver exceptional experiences to their customers.
We're looking for a Logistics Coordinator to become the trusted day-to-day contact for a portfolio of clients, ensuring they receive outstanding support, proactive communication and a seamless service experience.
This is not a traditional logistics role.
It's a customer-focused position where you'll build strong client relationships, solve problems, coordinate with internal teams and play a key role in delivering exceptional service.
- What you'll be doing
- Acting as the main point of contact for client enquiries and day-to-day support
- Building strong, trusted relationships with clients and becoming their go-to contact
- Resolving operational issues and ensuring clients are kept informed throughout
- Working closely with warehouse teams, carriers and internal departments to deliver excellent service
- Supporting customer calls, meetings and service reviews
- Monitoring service performance and identifying opportunities for improvement
What we're looking for
- A passion for delivering exceptional customer service and building strong client relationships
- Strong communication skills and the confidence to work with customers and colleagues at all levels
- A proactive, solution-focused approach with the ability to resolve issues quickly and effectively
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment
- Excellent attention to detail and a commitment to delivering a high-quality service
- Experience in customer service, client services, account coordination, logistics or another customer-facing role would be advantageous
- A full UK driving licence and access to your own transport, as occasional travel to customer sites and other company locations will be required
Why join ILG?
- Discretionary company bonus scheme
- Hybrid working following successful probation
- 22 days' holiday plus bank holidays, increasing with service
- Option to buy and sell holiday
- Birthday leave
- Healthshield Cash Plan, Life Assurance and pension
- Employee recognition awards and regular social events
- Employee Assistance Programme
- Enhanced maternity and paternity benefits
- Genuine opportunities for training, development and career progression
- Job Application Requirements
Please note the following important requirements for all applicants
- Right to Work in the UK & Basic DBS Check - You must have the legal right to work in the UK, (we are not able to sponsor you).
If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment.
We use a third-party checking service for each of these, so you will need to provide them with relevant information if offered a role with us.
- References - We reserve the right to request two or more references, to cover the past five years of your employment history.
Please ensure you can provide accurate contact details for each of your referees.
- English Language - You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues.
Please be aware we will be considering applications as we receive them and arranging interviews accordingly.
Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date.
For more information about our company or employee benefits please visit https://www. ilguk. com/about-us/
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Logistics Coordinator in Hardingstone employer: ILG
ILG is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the heart of East Grinstead. With competitive salaries and a commitment to professional development, we offer our team members ample opportunities for growth while working with prestigious brands in the beauty, fashion, and wellbeing sectors. Join us to be part of a dynamic team dedicated to excellence in logistics and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Coordinator in Hardingstone
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like ILG and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at ILG!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like ILG keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Coordinator in Hardingstone
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to ILG:This is your chance to really connect with the team at ILG. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at ILG
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with ILG.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show ILG that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at ILG. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
