Learning and Development Administrator in East Grinstead

We’re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people’s achievements and creating opportunities for them to progress within our business. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role involves providing administrative support to the Learning & Development function, helping to coordinate training activity across the business and ensure accurate and up to date training records. Working closely with the Learning & Development Manager and wider HR team, you will support the smooth running of training courses, induction programmes, and ongoing learning activity.

This role is well suited to someone with strong administrative experience who enjoys working in a busy, detail-focused environment and is looking to develop their career within Learning & Development.

The key responsibilities of the role may include:

• Booking and coordinating training courses, including sending invitations and joining instructions
• Maintaining accurate training records and keeping systems up to date
• Supporting training requests from managers and employees
• Enrolling new starters onto induction and mandatory training
• Monitoring training completion and renewal dates, escalating overdue training where required
• Producing routine training reports using existing templates and data
• Supporting the maintenance of e-learning content
• Assisting with tracking apprenticeships and qualifications
• Providing general administrative support to the L&D team and responding to queries

What we are looking for:

• Experience in an administrative role requiring strong organisation, accuracy, and attention to detail
• Ability to manage a varied workload and prioritise tasks effectively in a busy environment
• Strong administrative skills with a methodical and structured approach to work
• High level of accuracy in maintaining records and handling data
• Good communication skills, both written and verbal, with the ability to work confidently with colleagues at all levels
• Competent user of Microsoft Office, particularly Excel and Word
• Positive, proactive attitude with a willingness to learn and support new ways of working
• Ability to work well as part of a team and contribute to a supportive working environment
• Interest in Learning & Development
• Own transport preferred, although we are happy to consider candidates who are currently learning to drive

Discretionary company bonus scheme. Following successful probation period opportunity for hybrid working in line with ILG policy up to 50/50 remote / office working. Pension, Life Assurance, Healthshield Cash Plan and Discount Perks. 22 days holiday (plus additional benefits).