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For Companies At a Glance
- Tasks: Provide top-notch customer service and engage with the community at our vibrant property.
- Company: Dynamic property management company in the heart of Manchester.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Why this job: Join us to make a difference in residents' lives and enhance community spirit.
- Qualifications: Customer service experience, outgoing personality, and health and safety knowledge.
The predicted salary is between 27000 - 29000 £ per year.
A property management company in Manchester is seeking a Resident Services Assistant to provide exceptional customer service and support community engagement. The role involves managing reception, conducting apartment viewings, and collaborating with the on-site team to ensure resident satisfaction.
Ideal candidates will have experience in customer service, be outgoing, and possess a working knowledge of health and safety. This is a full-time, on-site position with a salary range of £27,000 to £29,000.
Front Desk & Community Coordinator – Resident Services in Manchester employer: ila
Contact Detail:
ila Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Community Coordinator – Resident Services in Manchester
✨Tip Number 1
Get to know the company! Research their values and community initiatives. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about their residents and community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your outgoing personality and problem-solving abilities.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Make sure you look professional and approachable. It shows you take the position seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in their minds. Plus, it shows you’re proactive and keen on the position!
We think you need these skills to ace Front Desk & Community Coordinator – Resident Services in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help others, so share specific examples that showcase your outgoing personality and problem-solving skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Resident Services Assistant role. Mention how your skills align with the responsibilities of managing reception and conducting apartment viewings.
Health and Safety Knowledge is Key: Since this role involves health and safety, it’s important to mention any relevant knowledge or training you have. We appreciate candidates who understand the importance of keeping residents safe and comfortable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at ila
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult situations or gone above and beyond for a customer. This will show that you understand the importance of resident satisfaction.
✨Show Off Your Outgoing Personality
As a Front Desk & Community Coordinator, being outgoing is key. Practice your introduction and be prepared to engage in small talk. This will help demonstrate your ability to connect with residents and create a welcoming atmosphere.
✨Familiarise Yourself with Health and Safety Protocols
Since the role requires knowledge of health and safety, make sure you’re up to speed on relevant regulations. You might be asked about how you would handle safety issues, so having a few scenarios in mind can really impress the interviewers.
✨Research the Company Culture
Take some time to learn about the property management company’s values and community initiatives. Being able to discuss how your personal values align with theirs will show that you’re not just looking for any job, but that you genuinely want to be part of their team.
