At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and create memorable guest experiences.
- Company: Join Il Gattopardo, a new luxury lifestyle concept in Mayfair.
- Benefits: Competitive salary, work-life balance, staff meals, and extra day off on your birthday.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team and grow within a global hospitality brand.
- Qualifications: Experience in customer-facing roles and a passion for inspiring others.
The predicted salary is between 30000 - 40000 € per year.
Our new luxury lifestyle concept, Il Gattopardo, is looking for a Floor Manager to join our team. Launched September 2023 in Mayfair, we are working with the finest ingredients from across the country in a vibrant kitchen, full of talent. It’s an exciting opportunity for someone ready to take on a new challenge with an experienced global team.
At the heart of the Il Gattopardo experience is our people. We want individuals who can build close relationships with guests and embrace everyone with open arms. Our people are key to the success of our business and creating a culture of warmth, passion and generosity.
We are offering:
- Competitive salary
- Work-Life balance (we care about you)
- Staff meal prepared with care
- Provided uniform
- Employee assistance program and benefit platform
- Extra paid day off on your Birthday
- Growth and Development Opportunities within a successful hospitality group
- A people centric, talent oriented, professional and respectful working culture
As the Floor Manager, you will lead by example to ensure exceptional service delivery, both individually and as part of a cohesive team. Your focus will be on maintaining seamless operations while adhering strictly to restaurant policies and procedures. Being at the forefront of guest interactions, you'll develop a deep understanding of their preferences, enabling you to personalize their experience and surpass their expectations.
Key Criteria:
- Experience in a customer-facing, fast paced environment
- Inspire the team to do their best every day at work and show your passion for your field
- Be open to feedback from leadership and create a culture of two-way constructive feedback and communication with the team
- Create a culture of fair growth and development for team members with a view to move them across the brand
- Establish a good rapport and working relationship with all staff and all other departments
- Proof of eligibility to work in the United Kingdom
- Availability to work full-time and be flexible
We would love to hear from you if you feel like we could be a great fit for each other.
Floor Manager in London employer: Il Gattopardo
Il Gattopardo is an exceptional employer located in the heart of Mayfair, offering a vibrant work culture that prioritises warmth, passion, and generosity. With competitive salaries, a strong focus on work-life balance, and unique benefits such as extra paid time off on your birthday, employees are encouraged to grow and develop within a successful hospitality group. Join our global family and embark on a rewarding journey where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on that perfect Floor Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for hospitality shine through. Share stories about your experiences and how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Be proactive! If you see a job opening at Il Gattopardo, don’t just wait for a formal application process. Reach out directly to the hiring manager or team members on LinkedIn. A friendly message can go a long way in making you stand out!
✨Tip Number 4
Follow up! After any interaction, whether it’s an interview or a casual chat, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Floor Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how passionate you are about creating memorable experiences for guests and leading a team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in customer-facing roles. We’re looking for someone who can inspire their team and maintain high service standards, so showcase those skills!
Be Personable:In your cover letter, don’t be afraid to show a bit of personality! We value warmth and generosity at Il Gattopardo, so let us know how you build relationships with guests and colleagues alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Il Gattopardo
✨Know the Brand Inside Out
Before your interview, dive deep into Il Gattopardo's ethos and values. Familiarise yourself with their luxury lifestyle concept and how they prioritise guest experiences. This will not only show your genuine interest but also help you align your answers with their vision.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight your ability to create a positive work culture and how you handle feedback, both giving and receiving.
✨Emphasise Customer-Centric Approach
Il Gattopardo values personalising guest experiences. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that demonstrate your commitment to exceptional service and building relationships with guests.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the team dynamics, growth opportunities, and how they maintain their high standards of service. This shows you're not just interested in the role, but also in contributing to the team's success.
