At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service in a luxury dining environment.
- Company: Join Il Gattopardo, a new luxury lifestyle concept in Mayfair.
- Benefits: Enjoy competitive salary, work-life balance, and extra perks like a birthday day off.
- Other info: Opportunities for growth within a global hospitality group.
- Why this job: Be part of a passionate team and create memorable experiences for guests.
- Qualifications: Experience in fast-paced customer-facing roles and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Our new luxury lifestyle concept, Il Gattopardo, is looking for a Floor Manager to join our team. Launched in September 2023 in Mayfair, we are working with the finest ingredients from across the country in a vibrant kitchen, full of talent. It’s an exciting opportunity for someone ready to take on a new challenge with an experienced global team.
At the heart of the Il Gattopardo experience is our people. We want individuals who can build close relationships with guests and embrace everyone with open arms. Our people are key to the success of our business and creating a culture of warmth, passion and generosity.
Benefits and Perks
- Competitive salary
- Work-Life balance (we care about you)
- Staff meal prepared with care
- Provided uniform
- Employee assistance program and benefit platform
- Extra paid day off on your Birthday
- Growth and Development Opportunities within a successful hospitality group
- A people centric, talent oriented, professional and respectful working culture
Position Overview
As the Floor Manager, you will lead by example to ensure exceptional service delivery, both individually and as part of a cohesive team. Your focus will be on maintaining seamless operations while adhering strictly to restaurant policies and procedures. Being at the forefront of guest interactions, you'll develop a deep understanding of their preferences, enabling you to personalise their experience and surpass their expectations.
Key Criteria
- Experience in a customer-facing, fast‑paced environment
- Inspire the team to do their best every day at work and show your passion for your field
- Be open to feedback from leadership and create a culture of two‑way constructive feedback and communication with the team
- Create a culture of fair growth and development for team members with a view to move them across the brand
- Establish a good rapport and working relationship with all staff and all other departments
- Proof of eligibility to work in the United Kingdom
- Availability to work full‑time and be flexible
We would love to hear from you if you feel like we could be a great fit for each other.
Floor Manager employer: Il Gattopardo
Il Gattopardo is an exceptional employer located in the heart of Mayfair, offering a vibrant work culture that prioritises warmth, passion, and generosity. As a Floor Manager, you will benefit from competitive salaries, a strong focus on work-life balance, and unique perks such as an extra paid day off on your birthday. With ample opportunities for growth within a successful hospitality group, you'll be part of a talented team dedicated to delivering outstanding guest experiences while fostering personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Il Gattopardo. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up in style! If you can, visit Il Gattopardo as a guest first. Get a feel for the vibe and the team, then mention your visit when you apply. It shows genuine interest and gives you a chance to make a memorable impression.
✨Tip Number 3
Be ready to shine in interviews! Prepare examples of how you've led teams and delivered exceptional service in the past. We want to see your passion and how you inspire others – so let that enthusiasm show!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our Famiglia and ready to embrace the culture we cherish at Il Gattopardo.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about joining our team at Il Gattopardo.
Tailor Your CV:Make sure your CV is tailored to the Floor Manager role. Highlight your experience in customer-facing environments and any leadership roles you've had. We love seeing how your background aligns with our values and the key criteria we’re looking for.
Be Personable:In your cover letter, don’t be afraid to show a bit of your personality! We’re all about building relationships here, so let us know what makes you unique and how you can contribute to our warm and welcoming culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our Famiglia!
How to prepare for a job interview at Il Gattopardo
✨Know the Brand Inside Out
Before your interview, dive deep into Il Gattopardo's concept and values. Familiarise yourself with their approach to hospitality and the importance of building relationships with guests. This will show your genuine interest and help you connect your experience to their vision.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight how you fostered a positive environment and encouraged feedback, as this aligns with their culture of growth and communication.
✨Demonstrate Your Customer Focus
Il Gattopardo values exceptional guest experiences. Be ready to discuss how you've personalised service in previous roles. Share specific instances where you went above and beyond to meet customer needs, showcasing your ability to create memorable moments.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the team dynamics, growth opportunities, and how they maintain their culture of warmth and generosity. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
