At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service in a luxury hospitality setting.
- Company: Join Il Gattopardo, a new luxury lifestyle concept in Mayfair.
- Benefits: Enjoy competitive salary, work-life balance, and extra perks like birthday leave.
- Other info: Opportunities for growth within a global hospitality group.
- Why this job: Be part of a passionate team and create memorable experiences for guests.
- Qualifications: Experience in fast-paced customer-facing roles and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Our new luxury lifestyle concept, Il Gattopardo, is looking for a Floor Manager to join our team.
Company Overview: Il Gattopardo, London – Launched September 2023 in Mayfair, we are looking for a Floor Manager to join our team. We will be working with the finest ingredients from across the country in a vibrant kitchen, full of talent. It’s an exciting opportunity for someone ready to take on a new challenge with an experienced global team. Start a journey that can take you from the centre of Mayfair to locations all over the globe, across multiple brands in our extended family – with progression and perks to match.
Join the Famiglia: At the heart of the Il Gattopardo experience is our people. We want individuals who can build close relationships with guests and embrace everyone with open arms. At Il Gattopardo our people are key to the success of our business and creating a culture of warmth, passion and generosity.
Benefits and Perks: In addition to the usual benefits, we also offer:
- Competitive salary
- Work-Life balance (we care about you)
- Staff meal prepared with care
- Provided uniform
- Employee assistance program and benefit platform
- Extra paid day off on your Birthday
- Growth and Development Opportunities within a successful hospitality group
- A people centric, talent oriented, professional and respectful working culture
Position Overview: As the Floor Manager, you will lead by example to ensure exceptional service delivery, both individually and as part of a cohesive team. Your focus will be on maintaining seamless operations while adhering strictly to restaurant policies and procedures. Being at the forefront of guest interactions, you'll develop a deep understanding of their preferences, enabling you to personalise their experience and surpass their expectations.
Key Criteria:
- Experience in a customer-facing, fast‑paced environment
- Inspire the team to do their best every day at work and show your passion for your field
- Be open to feedback from leadership and create a culture of two‑way constructive feedback and communication with the team
- Create a culture of fair growth and development for team members with a view to move them across the brand
- Establish a good rapport and working relationship with all staff and all other departments
- Proof of eligibility to work in the United Kingdom
- Availability to work full‑time and be flexible
We would love to hear from you if you feel like we could be a great fit for each other.
Floor Manager — Luxury Hospitality, Growth & Perks in City of Westminster employer: Il Gattopardo
Il Gattopardo is an exceptional employer located in the heart of Mayfair, offering a vibrant work environment where employees are valued and encouraged to grow. With a focus on work-life balance, competitive salaries, and unique perks like extra paid time off on birthdays, we foster a culture of warmth and generosity that empowers our team to deliver outstanding service. Join us for a rewarding career journey with opportunities for progression across our global hospitality brands.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager — Luxury Hospitality, Growth & Perks in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about opportunities at Il Gattopardo. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show up in person! If you're nearby, pop into Il Gattopardo and introduce yourself. A warm smile and a genuine interest can make a lasting impression on the hiring team.
✨Tip Number 3
Prepare for the interview by researching the company culture and values. We want to see how you can fit into our family, so think about how your experiences align with our mission of warmth and generosity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Il Gattopardo.
We think you need these skills to ace Floor Manager — Luxury Hospitality, Growth & Perks in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how passionate you are about creating memorable experiences for guests and leading a team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in customer-facing roles. We’re looking for someone who can inspire their team and maintain high service standards, so showcase those skills!
Be Authentic:Don’t be afraid to let your personality come through in your application. At Il Gattopardo, we value warmth and generosity, so show us who you are and how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Il Gattopardo
✨Know the Brand Inside Out
Before your interview, dive deep into Il Gattopardo's concept and values. Familiarise yourself with their approach to luxury hospitality and how they prioritise guest experiences. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your People Skills
As a Floor Manager, building relationships is key. Prepare examples of how you've successfully managed teams and created positive guest interactions in previous roles. Highlight your ability to inspire and motivate others, as this is crucial for the role.
✨Embrace Feedback
Demonstrate your openness to feedback during the interview. Share instances where you've received constructive criticism and how it helped you grow. This aligns perfectly with the culture of two-way communication that Il Gattopardo values.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of specific scenarios where you had to handle difficult situations or exceed guest expectations. Practising these responses will help you feel more confident and prepared.
