Operations Coordinator – Spider is advertising on behalf of IKON Training, who are looking for a confident, highly organised and proactive Operations Coordinator to join their team in Ipswich, Suffolk.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
This is a full-time, Monday-to-Friday role for someone who loves bringing people, plans and priorities together. You'll combine exceptional organisation with confident communication, strong relationship-building skills and proactive problem-solving to ensure training delivery runs smoothly and efficiently.
Fantastic company benefits include:
* Salary: £30,000–£33,000 per annum
* Holiday: 23 days annual leave plus Christmas shutdown
* Hours: Flexible working hours, with availability required by 8.30am
* Working arrangements: After probation, opportunity for hybrid/ flexible working
About the role
You'll take ownership of turning agreed training commitments into efficiently scheduled, well-organised and successfully delivered courses.
Working closely with clients, trainers and internal teams, you'll build strong relationships, proactively secure training dates and make effective use of trainer availability. You'll anticipate challenges, manage competing priorities and find practical solutions, balancing excellent service with operational and commercial efficiency.
Key responsibilities include:
* Proactively securing training dates, scheduling courses and allocating trainers to make effective use of available capacity.
* Building trusted relationships with clients, trainers and colleagues, using confident communication to progress arrangements.
* Coordinating course bookings, confirmations, venues, travel and accommodation.
* Anticipating scheduling conflicts, resolving issues and managing last-minute changes
* Coordinating learner registrations, communications, attendance and certificates
* Maintaining accurate records in the training management system and supporting invoicing processes
* Identifying operational risks, escalating concerns and improving scheduling efficiency
About you
You'll have proven experience in scheduling, resource coordination or operational service delivery, with exceptional organisation, accuracy and attention to detail.
You'll be a confident communicator and natural relationship builder; you'll enjoy working with people, picking up the phone and influencing decisions. You'll know how to manage expectations, constructively challenge requests and keep arrangements moving forward.
You'll be proactive, resourceful and commercially aware, anticipating problems before they arise and finding practical solutions. You'll thrive on managing competing priorities, take ownership of your work and understand the importance of balancing excellent service with operational efficiency. xsabvtc
You'll love a good process, take pride in accuracy and be comfortable learning new digital systems.
Previous experience i...
Operations Coordinator in Kesgrave employer: IKON Training
IKON Training is an exceptional employer that prioritises the professional development of its staff, offering comprehensive training and growth opportunities in a supportive work culture. Located in Kent, employees benefit from a dynamic environment where they can make a meaningful impact by delivering essential safety training to diverse frontline teams, all while enjoying the flexibility of regular travel to various client sites.
