Shift Manager

Our company name has become synonymous with delivering dependable roofing, waterproofing, and insulation solutions backed by supreme levels of customer service to help the customer along their journey.

This hard earned reputation has been built globally on a foundation of quality and an ethos of customer service which permeates through the organisation and remains as strong today as it did 100 years ago.

Purpose of role

We’re looking for two reliable, hands-on individuals who take pride in their work, show initiative, and bring a positive attitude to the team. If you’re ready to apply your skills and grow within a well-established business, we’d like to hear from you.

In this role you will effectively manage a production shift (including out of hours delivery queries) ensuring the execution and management of the production plan whilst producing product to the highest standards. Always reinforcing a safe working environment. Optimising plant performance and ensuring efficiencies are delivered and improved where possible. Undertake a hands-on working approach to the management of your shift.

Managing Operations:

• Ensure that all health, safety and environmental rules and systems are strictly adhered to. Carry out risk assessments and the identification of hazards helping to develop safe operating procedures and train staff in those procedures.
• To carry out analysis, identify root cause and implement corrective and preventative actions.
• Maintain a high standard of housekeeping.
• Liaise with engineering/maintenance personnel to ensure engineering tasks and PPM requests are actioned on time.
• To ensure all customer requirements are efficiently and effectively planned and scheduled to maintain appropriate stock levels and achieve on time delivery.
• To communicate daily with the Production Manager in relation to any changes in capacity requirements identifying any possible issues and solutions.
• Report production onto the system. Receive incoming goods onto the system.
• To answer out of hours telephone calls and resolve any issues as appropriate.
• As part of this to be available at weekend on a rota basis to answer calls.

Managing People:

• Professionally and directly manage a team to deliver effective operational service. This is to include working with them in a “hands on” capacity as required.
• Maintain good working relationships with internal departments.
• Good working knowledge of employment law and a proven track record of managing within these rules.
• Drive a procedurally driven culture within their teams.
• Reiterate company policies.
• Flexibility of team in terms of skills and time, with the goal of all persons being able to undertake all duties.
• Develop, inspire, support and guide individuals.
• Maintain regular dialogue with your team; discuss performance, improvements and provide direction.
• Conduct Performance management reviews in line with Company policy.
• Set challenging objectives which reinforce required competencies.
• Work closely with Production Manager to ensure good communication and optimal team working.
• Maintain discipline and liaise with Human Resources.
• Organise manning of the shifts and control overtime requirements within budgetary constraints.
• Deliver toolbox talks and relay any relevant training information to your teams.

To undertake training and development activities including:

• IKO Management Development Programme
• IOSH Managing safety
• Qualification in Line Management
• NEBOSH General Certificate (to hold this qualification at start of employment with the company, unless appointed through internal promotion, then qualification achieved within your initial 6 months in position).
• Identification of development needs of self and team.
• Provide method of online training/knowledge sharing.

Required skills and responsibilities

• Knowledge of industrial production processes’
• Proven management experience
• Commercially focused
• Excellent problem-solving skills
• Excellent decision-making skills
• Analytical mind
• Logical mind
• Manufacturing / Customer focused
• Proven Experience of performance management tools
• Ability to work under own initiative and lead a team
• Effective organisation, time management and planning abilities
• Self-management and motivation
• Ability to deliver on set targets
• Practical approach
• To work with the other Shift Managers to develop new and improved systems.
• To carry out, out of hours work to fulfil your duties and ensure smooth operation / production (shared responsibility with other Shift Managers).
• Team management skills
• Communication skills
• Ability to delegate
• Interpersonal skills
• Positive/Can do attitude
• Ability to deliver training
• Hands on / lead from the front approach to working with your team.
• Self-development attitude
• Undertake and accept continuous development
• Knowledge sharing attitude

Company Benefits

• Health cash plan
• A generous contributory pension scheme
• 24 days holidays increasing to 26 days in addition to bank holidays
• Free on-site car park
• Training and development programmes
• Cycle-to-work scheme
• Discounted gym membership

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.