At a Glance
- Tasks: Provide on-site technical support and ensure quality installations across London and the South East.
- Company: Renowned waterproofing solutions provider with a century-long reputation for quality and service.
- Benefits: Company-paid health plan, contributory pension, and 24 days holiday.
- Other info: Opportunity for continuous development and career growth in a dynamic industry.
- Why this job: Join a market leader and make a real impact in a supportive team environment.
- Qualifications: Strong communication skills, attention to detail, and ability to work independently or in a team.
The predicted salary is between 36000 - 60000 £ per year.
Our company name has become synonymous with delivering dependable waterproofing solutions backed by supreme levels of customer service. This hard-earned reputation has been built on a foundation of quality and an ethos of customer service which permeates through the organisation and remains as strong today as it did 100 years ago.
In order to strengthen and further drive our position as market leader, we are seeking applications from suitably qualified and motivated individuals for the post of Technical Engineer for the BUFR and Liquids divisions, covering London and the South East region.
The successful applicant will be required to provide on-site technical support to ensure that the business can fulfil its service offering.
Key Responsibilities:- Undertake ongoing contract monitoring inspections in accordance with company policy and procedures.
- Ensure all installations are in accordance with our specification requirements.
- Produce and submit installation progress and survey reports in accordance with agreed company standards and time frames.
- Carry out completed project sign-off, protecting the best interests of the company under our guarantee offer for the work.
- Arrange the issuing of guarantee documents, including photographic records for reference purposes.
- Assist in complaints investigation and evaluation producing detailed reports.
- Where necessary, assist Area Business Managers with the execution of site surveys and the preparation of detailed client specifications, detail designs etc.
- Plan and carry out training of system installers and confirm approval or otherwise of individual installers.
- Undertake assessments of contractors as part of the Approved Contractor evaluation process to ensure that workmanship standards are acceptable.
- Assist, where necessary, the Technical & Marketing departments in the development of new products and systems.
- Ability to communicate and deal with people professionally at all levels.
- Excellent communication skills both written and oral.
- Ability to work on own initiative as well as part of a team.
- Good attention to detail and “can do” attitude.
- Ability to prioritise and deliver.
- Ability to encourage and enthuse.
- Ability to absorb information quickly.
- Awareness of industry standards.
- Good knowledge of Word and Excel.
- Undertake and accept continuous development.
- Knowledge sharing attitude.
The full-time, permanent position comes with a company paid health plan, contributory pension, and 24 days holiday.
Technical Engineer in London employer: IKO Plc
At our company, we pride ourselves on being an exceptional employer, offering a collaborative work culture that values quality and customer service. As a Laboratory Technician, you will benefit from ongoing professional development opportunities, a supportive team environment, and the chance to contribute to our legacy of excellence in waterproofing solutions. Located in a vibrant area, our workplace fosters innovation and growth, making it an ideal setting for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their ethos of customer service and be ready to discuss how your skills align with their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience and how it relates to the Technical Engineer role – especially your attention to detail and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Engineer role. Highlight relevant experience and skills that match the job description, especially your ability to communicate professionally and your attention to detail.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about waterproofing solutions and how your background makes you a perfect fit for our team. Don’t forget to mention your 'can do' attitude!
Showcase Your Technical Skills:Since this role involves on-site technical support, be sure to highlight any relevant technical skills or experiences. Mention your familiarity with industry standards and your proficiency in Word and Excel.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at IKO Plc
✨Know Your Stuff
Make sure you brush up on the technical aspects of waterproofing solutions. Familiarise yourself with industry standards and the company's products. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or team members in the past. This will demonstrate your ability to engage professionally at all levels.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in technical support scenarios. Think of past experiences where you had to troubleshoot issues or manage complaints, and be ready to discuss them in detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company’s future projects or training opportunities. This shows your enthusiasm for the role and your desire to contribute to the company's success.
