At a Glance
- Tasks: Monitor systems and respond to cyber security incidents as part of a dynamic team.
- Company: Exciting MSP in the West End with a collaborative culture.
- Benefits: Competitive salary, gym membership, team events, and flexible working hours.
- Other info: Great career growth opportunities and a fun work environment.
- Why this job: Join a growing team and make a real impact in cyber security.
- Qualifications: 1 year experience in a Tier 1 SOC role and knowledge of Microsoft security tools.
The predicted salary is between 30000 - 40000 € per year.
A fantastic MSP based in the West End are currently looking for a Tier 1 Cyber Security SOC Support Analyst to join our expanding UK based Service Desk team. The ideal candidate would be someone that is already in a similar role and has a minimum of 1-year experience. You must have a year’s experience working for an MSP and managing corporate clients.
Fantastic Benefits
- Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm)
- Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days.
- Benefits: Competitive Package Offered – Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays!
As a Tier 1 SOC Support Analyst, you will be primarily responsible for monitoring systems and making the initial response to any flags or alerts that come in via support tickets or telephone tickets. One of the key responsibilities is also to review and categorise potential threats in order of priority and dismiss any false alarms, whilst also gathering information and escalating the most urgent threats to the Escalations Management Team.
Essential Experience
- Preference given to candidates with MSP background
- Minimum 1 year proven experience in a Tier 1 Cyber Security SOC Support Analyst role
- Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies
- Working knowledge of Microsoft Defender suite including Endpoint Detection and Response
- Understanding of key Microsoft 365 Cloud Technologies from a threat landscape perspective
Essential Certification
- SC-200 Microsoft Certified: Security Operations Analyst Associate
- SC-900 Microsoft Certified: Security Compliance and Identity Fundamentals
Personal Skills
- Highly Motivated
- Can do attitude
- Attention to detail
- Excellent communication
- Proven client service skills
- Ability to work under pressure
- Willingness to work flexibly as required
- Good telephone etiquette
Main Tasks and Responsibilities
- Provide triage and first line of defence for all cyber security incidents within the organisation and as part of our Managed Security Service
- Take ownership and provide remedial actions to ensure that Cyber Security Threats are mitigated as per Playbooks provided by the Cyber Security Team or escalate incidents to the Escalations Management Team for further information/support
- Manage technical and stakeholder incident reporting via concise communications
- Manage client communication channels during an active incident
- Liaise with third party service suppliers where necessary, logging tickets and act as a central point of contact for active incidents
- Provide operational support to the wider Cyber Security Team on security incidents
- Provide a professional and customer-focused service through the life cycle of each ticket; manage customer expectations by keeping customers informed of progress.
If you’d like to be part of this dynamic team please email me your CV ASAP!
SOC Analyst -MSP in London employer: Ikhoi Recruitment
Join a vibrant Managed Service Provider in the heart of the West End, where we prioritise employee well-being and professional growth. With a competitive benefits package that includes gym membership, team events, and generous holiday allowances, we foster a supportive work culture that values collaboration and innovation. As a SOC Analyst, you'll have the opportunity to enhance your skills in a dynamic environment while contributing to the security of our corporate clients.
StudySmarter Expert Advice🤫
We think this is how you could land SOC Analyst -MSP in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at MSPs. Attend local meetups or online webinars to connect with potential colleagues and learn about job openings before they hit the market.
✨Tip Number 2
Show off your skills! If you’ve got experience with Microsoft Defender or any relevant tech, make sure to highlight that in conversations. Be ready to discuss specific scenarios where you’ve tackled cyber threats or managed incidents.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common SOC Analyst scenarios. Think about how you’d respond to alerts or manage client communications during an incident. The more you practice, the more confident you’ll feel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get your CV in and let’s get you on board!
We think you need these skills to ace SOC Analyst -MSP in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the SOC Analyst role. Highlight your experience with MSPs and any relevant certifications like SC-200 or SC-900. We want to see how your skills match what we're looking for!
Show Off Your Experience:Don’t just list your previous jobs; explain what you did in those roles, especially if it involved monitoring systems or handling cyber security incidents. We love seeing concrete examples of your work!
Keep It Professional:While we appreciate a friendly tone, remember that this is a professional application. Use clear language and proper formatting to make your application easy to read. First impressions count!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team in the West End!
How to prepare for a job interview at Ikhoi Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies. Be ready to discuss how you've used these tools in your previous roles, especially in a Managed Service Provider (MSP) environment.
✨Showcase Your Experience
Prepare specific examples from your past work as a Tier 1 Cyber Security SOC Support Analyst. Highlight situations where you triaged incidents or escalated threats, and explain how you managed client communications during those times.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain complex security concepts, so think about how you can simplify your explanations for clients or stakeholders.
✨Exude Enthusiasm and Flexibility
The company values a 'can do' attitude and the ability to work under pressure. During the interview, express your motivation for the role and your willingness to adapt to different shift patterns or tasks as needed.
