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- Tasks: Meet customers at home to design and plan their dream spaces with IKEA products.
- Company: Join the inclusive team at IKEA, dedicated to making everyday life better.
- Benefits: Enjoy a competitive salary, 15% discount, and a company car for business travel.
- Why this job: Make a positive impact by helping customers create beautiful, functional living spaces.
- Qualifications: Customer-focused, sales experience, and a valid driving licence required.
- Other info: Full training provided, with excellent career growth opportunities.
The predicted salary is between 30000 - 30000 £ per year.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
At IKEA, we are working to make our products and services more accessible to customers. We are looking for planners to bring the ambience, inspiration and quality of the IKEA showroom directly into customers’ homes. If you would like to meet customers in their own homes and help them create kitchen, bedrooms and other modular furniture solutions with their individual needs in mind, then we are looking for you to join our team!
This role is fully field based, meeting customers in their homes, with the option of some administrative time working from home outside of business travel time. You may be required, on occasion and for training purposes to travel to an IKEA location.
WHAT WE OFFER- The Start Date of employment will be: June 2025
- The starting salary for this role is £30,000 per annum, based on skills and experience.
- Company car for business travel.
- Full Time: 39 Hours working 5 days per week including evenings and alternate weekends.
- Full training provided including 2 weeks in the Edinburgh store upon joining.
Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.
- 15% IKEA discount and discount portal helping you save £100s on high street retailers.
- X4 Life Assurance, enhanced statutory pension contributions and interest free loans....as well so much more!
- Solid customer focus and ability to listen effectively and provide solutions.
- Experience in sales and design planning.
- Ability to manage your own diary and organise your workload.
- Comfortable meeting KPIs and securing sales conversions.
- High numeracy and ability to use digital tools and systems.
- Interest in home furnishing trends and sustainable solutions.
- Hold a valid driving licence for 2+ years.
- Book and manage customer appointments and follow up on requests.
- Showcase IKEA’s range and create tailored solutions.
- Stay up-to-updated on trends and customer needs to offer relevant solutions.
- Collaborate with in-store teams for support when needed.
- Visit customers’ homes to plan and design kitchens, bedrooms, and other IKEA modular furniture systems.
- Deliver KPI targets and conversion from appointment to sale.
- Guide customers through the full journey—from first contact to delivery and installation.
It takes the diversity of thought, background and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities to join us and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATIONLet us know if you require any adjustments to be made during the interview process as soon as possible.
Please attach an updated CV and a cover letter with your application so we can get to know you better.
Shortlisted candidates will be invited by email to attend a virtual interview for which you will be asked to complete a task and present it. Final offers of employment are contingent upon clear results in mandatory background checks. Background checks are required for all candidates who receive an offer of employment. This role requires:
- Medical questionnaire
- Criminal History
- Driving Records
We understand not everyone will be selected, but we promise to keep you informed either way. We are unable to accept applications via email and encourage you to apply online as soon as possible. For any advice or support, email and I will be happy to help!
Furniture Planner Inverness - IKEA Edinburgh Store in Whitburn employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Planner Inverness - IKEA Edinburgh Store in Whitburn
✨Tip Number 1
Get to know IKEA's values and culture before your interview. We want to see how you can fit into our team and contribute to making a better everyday life for the many. Research our products and services so you can speak confidently about how you can help customers.
✨Tip Number 2
Practice your customer interaction skills! Since this role involves meeting customers in their homes, we need to see that you can listen effectively and provide tailored solutions. Role-play with a friend or family member to get comfortable with the conversation flow.
✨Tip Number 3
Show us your design flair! Bring along examples of your previous work or ideas on how you would approach planning furniture solutions. We love creativity, and it’ll help us see how you think differently about home furnishings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at IKEA. Let’s make a positive impact together!
We think you need these skills to ace Furniture Planner Inverness - IKEA Edinburgh Store in Whitburn
Some tips for your application 🫡
Craft a Personalised Cover Letter: When writing your cover letter, make sure to highlight how your values align with IKEA's mission. Share specific examples of how you've made a positive impact in previous roles, and don’t forget to express your enthusiasm for the Furniture Planner position!
Show Off Your Customer Focus: In your CV, emphasise your experience in customer service and sales. We want to see how you’ve listened to customers and provided tailored solutions. Use numbers or KPIs to showcase your achievements – it really makes a difference!
Keep It Neat and Professional: Make sure your CV and cover letter are well-organised and free from typos. A clean layout helps us focus on your skills and experiences. Remember, first impressions count, so let’s make it a good one!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at IKEA!
How to prepare for a job interview at IKEA
✨Know Your IKEA Stuff
Before the interview, dive into IKEA's values and product range. Familiarise yourself with their approach to home furnishings and sustainability. This will not only show your passion for the brand but also help you connect your experience with their mission.
✨Showcase Your Customer Focus
Prepare examples that highlight your customer service skills. Think of times when you listened to a customer's needs and provided tailored solutions. This is crucial for a role that involves meeting customers in their homes and creating personalised designs.
✨Demonstrate Your Planning Skills
Since this role involves managing your own diary and appointments, be ready to discuss how you organise your workload. Share specific strategies or tools you use to stay on top of tasks and meet KPIs, as this will show your ability to thrive in a field-based position.
✨Be Ready for a Task Presentation
As part of the interview process, you'll need to complete a task and present it. Practice presenting your ideas clearly and confidently. Use visuals if possible, and make sure to explain how your design choices align with customer needs and IKEA’s offerings.