IKEA Canada is seeking an Unit Customer Experience Manager I to lead the customer assignment and unit strategy and be accountable for its performance. You will lead the customer team and collaborate with key stakeholders to secure a customer-focused culture that creates a rewarding customer experience.
You will set and analyse performance standards, take corrective actions, coach a high performing team, and ensure customer insights and competitor analysis drive initiatives that continuously
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Unit Customer Experience Leader employer: IKEA
IKEA Birmingham in Wednesbury is an excellent employer that prioritises a positive work culture and employee development. With flexible working hours and comprehensive training, you will have the opportunity to grow across various departments while being part of a supportive team dedicated to enhancing customer experiences.
