Overview
IKEA Norwich
We are recruiting Store Assistants to work within our new store team at IKEA Norwich. Join our team at the new Norwich store as a store assistant, you will be passionate about our products and motivated to share inspiring home furnishings solutions with the many people. Whether you\'re ensuring smooth service, sharing Swedish delicacies in the Swedish Food Market or maintaining the great customer experience throughout the store, you\'ll play a vital role in creating a welcoming atmosphere and a positive shopping experience. If you love working in a fast-paced environment and making people smile—this is the perfect role for you!
What we offer
- The Start Date of employment will be: TBC
- Competitive hourly rate of £12.60 per hour.
- We have many contract options available ranging from 12 to 30 hours per week, with shift patterns being during the day, evenings and full weekends.
- We can discuss flexibility to match your life and our business needs during the interview.
Working with us has its rewards
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family\'s everyday needs.
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- iBenefits – Rewards & discount portal.
- Free healthy meal option, salad bar, fruit and hot/cold drinks.
- ..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/
What you’ll need to have
- A straightforward approach, enjoy handling several tasks at once and are committed to being part of the team but also can manage your own workload efficiently in an extremely fast-paced team environment.
- A customer first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
- While previous food and customer service experience is beneficial, we are open to candidates who demonstrate a readiness to be actively involved in the work.
- Able to prioritise and organise your own work to make efficient use of the time available with thorough attention to detail.
- Compliance with health and safety guidelines necessitates that applicants are 18 years of age or older.
- Computer literate and able to work with technology.
What you’ll be doing day to day
- Providing a memorable shopping experience for our customers working across various departments, supporting store guests to find the most suitable solutions for their life at home.
- Support maximising sales by ensuring your areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
- You will use the IKEA vision of a better everyday life at home and prioritise the guests by interacting with guests and promoting products to align with their needs.
- The role is multi-skilled, where you will perform a variety of tasks across across the store, working between sales, checkouts, stock replenishment and food service.
- You may have to effectively use the appropriate stock ordering processes and procedures to secure quality ingredients and food safety, introduce vitality and reduce waste.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
- Support your colleagues, lend a hand, and create a positive work environment, contributing to a proud team.
We care for the people
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and be valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
Recruitment process information
Let us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV with your application so we can get to know you better.
- Shortlisted candidates will be invited by email to attend a face-to-face interview
We understand not everyone will be successful, but we promise to keep you informed either way.
For any advice or support, email jack.mcskeane@ingka.ikea.com and I will be happy to help!
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - Norwich
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like IKEA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like IKEA!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at IKEA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at IKEA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show IKEA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at IKEA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
