At a Glance
- Tasks: Enhance customer experience and support sales in a dynamic store environment.
- Company: Join IKEA, a brand committed to making everyday life better for everyone.
- Benefits: Competitive hourly rate, flexible hours, and a supportive work culture.
- Other info: Opportunities for growth and learning in a vibrant new store.
- Why this job: Be part of a team that values diversity and creativity while making a positive impact.
- Qualifications: Strong communication skills and a passion for teamwork and customer service.
The predicted salary is between 10 - 13 £ per hour.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
IKEA are opening a new Planning & Order Point in Dundee and are looking to welcome Store Assistants to join our new Planning & Order Point.
WHAT WE OFFER- This role has a start date of 2nd March 2026
- Hourly rate of £13.45 per hour.
- Part Time - 16 hours per week working 4 days, including evenings and 3 out of 4 weekends
- Part Time - 24 hours per week working 5 days, including evenings and 3 out of 4 weekends
- We can discuss flexibility to match your life and our business needs during the interview.
- You are business-minded, results orientated and want to co-create the wonderful everyday with the many.
- You are forward thinking, enjoy switching tasks, and like to see how your individual skills contribute to the team's progress.
- You have the ability to communicate clearly at all touchpoints with customers and colleagues.
- You have the ability to prioritise and organise your own work to make efficient use of the time available.
- You will enhance customer experience by working across all areas to meet customer needs, ensure a seamless shopping experience, and act as a key point of contact for customers throughout their visit.
- You are curious about the product range, and want to learn the stories behind the products and their design.
- You support sales by ensuring your area of responsibility is clean, all products priced, well presented and easy to shop.
- As part of working with the handing out of customer orders you will need to take goods out with customers to their cars and bring the trollies back into store.
- In this role you will work across sales, customer relations and order fulfilment/logistics.
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team.
Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATIONLet us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend a virtual interview through HireVue. We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email Recruiter emma.jones4@ingka.ikea.com and who will be ready to help!
Store Assistant - IKEA Plan and Order Point Dundee employer: IKEA
IKEA is an exceptional employer that fosters a diverse and inclusive work environment, making it a perfect place for those who want to contribute to a better everyday life. With flexible working hours, competitive pay, and opportunities for personal growth, employees at the Dundee Planning & Order Point can thrive while being part of a team that values collaboration and innovation. Join us to not only enhance customer experiences but also to embark on a rewarding career journey in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - IKEA Plan and Order Point Dundee
✨Tip Number 1
Get to know IKEA's values and culture before your interview. We want to see how you can contribute to making a better everyday life for the many, so think about how your personal values align with ours.
✨Tip Number 2
Practice your communication skills! As a Store Assistant, you'll be interacting with customers and colleagues all day. We recommend role-playing common scenarios to boost your confidence and clarity.
✨Tip Number 3
Show your curiosity about our products during the interview. We love candidates who are eager to learn and share stories about our range. It’ll help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and ready to take the first step towards joining our team.
We think you need these skills to ace Store Assistant - IKEA Plan and Order Point Dundee
Some tips for your application 🫡
Craft a Personalised CV:Make sure your CV reflects who you are and what you can bring to the Store Assistant role. Highlight your customer service skills and any relevant experience that shows you're ready to contribute to our team at IKEA.
Show Your Passion:In your cover letter, let us know why you want to work at IKEA and how you align with our values. We love candidates who care about making a positive impact and are excited about creating a better everyday life for the many.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without any fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the recruitment process smoothly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at IKEA
✨Know the IKEA Values
Before your interview, take some time to familiarise yourself with IKEA's core values and mission. Understanding their commitment to creating a better everyday life for the many will help you align your answers with what they stand for.
✨Show Your Customer Focus
As a Store Assistant, customer experience is key. Prepare examples of how you've enhanced customer interactions in previous roles. Think about times when you went above and beyond to meet customer needs, as this will demonstrate your commitment to service.
✨Be Ready to Discuss Flexibility
Since the role involves working evenings and weekends, be prepared to discuss your availability openly. Show that you're flexible and willing to adapt to the needs of the business while also expressing any personal scheduling needs you might have.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
