At a Glance
- Tasks: Assist customers, assemble furniture, and manage stock in a dynamic retail environment.
- Company: Join IKEA, a global leader in home furnishings, dedicated to creating a better everyday life.
- Benefits: Enjoy a competitive salary, 15% discount, free meals, and flexible working hours.
- Other info: Diversity is valued; we welcome applicants from all backgrounds.
- Why this job: Be part of a vibrant team, learn about design, and make shopping enjoyable for customers.
- Qualifications: Retail experience is a plus, but a positive attitude and teamwork are essential.
Overview
IKEA Oxford Street are looking to welcome Store Assistants to the store team!
Do you perform well in a fast-paced environment where no two days are the same? Join our team at the newly opened Oxford Street store, where you\'ll play a key role in creating a memorable shopping experience for our customers. This role is all about helping our customers access our products. A main responsibility of this role is assembling IKEA furniture to support with promotional launches and selling solutions. If you have a knack for building and this sounds like the role for you, apply now and join our wonderful everyday!
As a Multiskilled Store Co-worker based in Fulfilment, you’ll be a flexible force—picking and packing orders one moment, then jumping in to support customers or restock shelves the next. You’re the kind of teammate who thrives on variety, adapts quickly, and keeps the store running smoothly wherever help is needed.
What we offer
- The Start Date of employment will be: 18th October 2025
- Competitive hourly rate of £13.85 per hour.
- Working hours will be 30 hours per week over 5 days, including day shift, evenings and 3 in 4 weekends.
- We can discuss flexibility to match your life and our business needs during the interview.
Benefits
Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family\'s everyday needs.
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- iBenefits – Rewards & discount portal.
- Free healthy meal option, salad bar, fruit, and hot/cold drinks... as well so much more!
Qualifications
- Retail sales experience with a solid background in retail foundations, sales and customer service is preferred, but not essential.
- A positive approach, enjoy handling various tasks, and are motivated to be part of the team and can work without supervision.
- A customer first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
- Computer literacy skills and are able to work with technology.
- You can prioritise and organise your own work to make efficient use of the time available, with great attention to detail.
Responsibilities
- You provide an inspirational shopping experience for our customers working across various departments throughout the day, supporting customers to find the best solutions for their life at home.
- You are interested in the range, curious to learn the stories behind the products and their design, keen to share this with our customers.
- You support enhancing sales by ensuring your areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
- You will be focused on fulfilment tasks like picking and packing online orders, preparing deliveries, and making sure everything flows smoothly from shelf to shipment.
We care for the people
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and be valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
Recruitment process
Let us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV with your application so we can get to know you better.
- Shortlisted candidates will be invited by email to attend a face-to-face interview.
We understand not everyone will be successful, but we promise to keep you informed either way.
For any advice or support, email beth.crombie@Ingka.ikea.com and I will be happy to help!
#J-18808-LjbffrStore Assistant (Fulfilment) - Oxford Street in City of London employer: IKEA
IKEA Oxford Street is an exceptional employer that values diversity and fosters a supportive work culture, making it an ideal place for those seeking meaningful employment. With competitive pay, flexible working hours, and a range of benefits including a generous employee discount and free meals, our team members enjoy a rewarding experience while contributing to a memorable shopping journey for customers. Join us in a dynamic environment where your skills are recognised, and opportunities for personal and professional growth abound.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant (Fulfilment) - Oxford Street in City of London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like IKEA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like IKEA!
We think you need these skills to ace Store Assistant (Fulfilment) - Oxford Street in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at IKEA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at IKEA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show IKEA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at IKEA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
