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For Companies At a Glance
- Tasks: Assist customers, assemble furniture, and manage stock in a dynamic retail environment.
- Company: Join IKEA, a global leader in home furnishings, dedicated to creating a better everyday life.
- Benefits: Enjoy a competitive salary, 15% discount, free meals, and flexible working hours.
- Why this job: Be part of a vibrant team, learn about design, and make shopping enjoyable for customers.
- Qualifications: Retail experience is a plus, but a positive attitude and teamwork are essential.
- Other info: Diversity is valued; we welcome applicants from all backgrounds.
Overview
IKEA Oxford Street are looking to welcome Store Assistants to the store team!
Do you perform well in a fast-paced environment where no two days are the same? Join our team at the newly opened Oxford Street store, where you\’ll play a key role in creating a memorable shopping experience for our customers. This role is all about helping our customers access our products. A main responsibility of this role is assembling IKEA furniture to support with promotional launches and selling solutions. If you have a knack for building and this sounds like the role for you, apply now and join our wonderful everyday!
As a Multiskilled Store Co-worker based in Fulfilment, you’ll be a flexible force—picking and packing orders one moment, then jumping in to support customers or restock shelves the next. You’re the kind of teammate who thrives on variety, adapts quickly, and keeps the store running smoothly wherever help is needed.
What we offer
- The Start Date of employment will be: 18th October 2025
- Competitive hourly rate of £13.85 per hour.
- Working hours will be 30 hours per week over 5 days, including day shift, evenings and 3 in 4 weekends.
- We can discuss flexibility to match your life and our business needs during the interview.
Benefits
Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family\’s everyday needs.
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- iBenefits – Rewards & discount portal.
- Free healthy meal option, salad bar, fruit, and hot/cold drinks… as well so much more!
Qualifications
- Retail sales experience with a solid background in retail foundations, sales and customer service is preferred, but not essential.
- A positive approach, enjoy handling various tasks, and are motivated to be part of the team and can work without supervision.
- A customer first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
- Computer literacy skills and are able to work with technology.
- You can prioritise and organise your own work to make efficient use of the time available, with great attention to detail.
Responsibilities
- You provide an inspirational shopping experience for our customers working across various departments throughout the day, supporting customers to find the best solutions for their life at home.
- You are interested in the range, curious to learn the stories behind the products and their design, keen to share this with our customers.
- You support enhancing sales by ensuring your areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
- You will be focused on fulfilment tasks like picking and packing online orders, preparing deliveries, and making sure everything flows smoothly from shelf to shipment.
We care for the people
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and be valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
Recruitment process
Let us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV with your application so we can get to know you better.
- Shortlisted candidates will be invited by email to attend a face-to-face interview.
We understand not everyone will be successful, but we promise to keep you informed either way.
For any advice or support, email beth.crombie@Ingka.ikea.com and I will be happy to help!
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Store Assistant (Fulfilment) - Oxford Street employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant (Fulfilment) - Oxford Street
✨Tip Number 1
Familiarise yourself with IKEA's product range and values. Understanding the stories behind the products will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your adaptability during the interview. Share examples of how you've successfully handled various tasks in a fast-paced environment, as this is key for the Store Assistant role.
✨Tip Number 3
Prepare to discuss your customer service experiences. Highlight specific instances where you went above and beyond to assist customers, as this aligns with IKEA's customer-first mindset.
✨Tip Number 4
Showcase your teamwork skills. Be ready to talk about how you collaborate with others to achieve common goals, as being a flexible force in the store is essential for this position.
We think you need these skills to ace Store Assistant (Fulfilment) - Oxford Street
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any skills related to assembling furniture or working in a fast-paced environment, as these are key for the Store Assistant role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to adapt to various tasks. Mention your customer-first mindset and how you can contribute to creating a memorable shopping experience.
Highlight Relevant Skills: In your application, focus on skills such as computer literacy, attention to detail, and the ability to prioritise tasks. These are essential for the fulfilment aspect of the job and will make your application stand out.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at IKEA
✨Show Your Customer Service Skills
Since the role focuses on creating a memorable shopping experience, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle various tasks while keeping the customer at the forefront.
✨Demonstrate Your Adaptability
This position requires flexibility and the ability to jump between different tasks. Be ready to discuss situations where you've successfully adapted to changing circumstances or taken on new responsibilities.
✨Highlight Your Teamwork Experience
IKEA values teamwork, so think of examples that showcase your ability to work well with others. Discuss how you contribute to a positive team environment and support your colleagues in achieving common goals.
✨Prepare for Practical Questions
Given the hands-on nature of the role, you might be asked practical questions about assembling furniture or managing stock. Brush up on your knowledge of IKEA products and be ready to demonstrate your problem-solving skills.